.

- Designed, implemented and administrate life assistance services. - Created a new product that is now in development stage soon to be launched in Q'2 2023 which will create a new revenue stream for the company. - Improved our integrations effectiveness to 85% from previous low of 37% in less than 3 months by building a data pipeline that allowed us to analyze the data that previously was not being tracked. - Designed data pipelines for request management and solution delivery integrating automations with Zapier and ClickUp. - Implemented new workflows and processes for improved efficiency in our internal Travel and Conference Management allowing us to successfully attend to 117 Conferences in 2023. - Conferences Attendance Budgeting for 2023 and 2024. - TravelPerk Software Implementation and Bug Reporting + Feature Requests. - Lowered overall travel spending for the company by 7% in less than a year with almost 800 trips completed for 101 Travelers across the company. - Assisted Finance in Expense Tracking and Reconciliation of Transactions related to Travel. - Built a website for internal use only called "Travel Central" to enable ease of access to commonly used internal resources and documentation of processes with FAQs and Guides. - Built a website for internal use only called "Presentations Central" which served as a database of Company Presentations from various teams. - Sourced company merchandise production with international providers and delivery to global offices. - Protect Group's Annual Conference planning for December 2023 with 61 attendees from all regions in the world.

• Distributed platforms for any line of insurance or warranty. • Built a cross-functional team along with the talent acquisition team by bringing together a group of highly effective and productive individuals which helped grow the team in a sustainable way to support the deliverables we had as a department during the 10 months that I worked with them always overachieving on our metrics. • Coached a team of people that were very low on their customer satisfaction scores and managed to better their soft skills and improve communication with the customer.

Worked in 3 different companies in operations management, whether being a team manager or a Head of dept, I was always someone management could trust would get things done.

• Achieved the Game Changer Nominee, Prime Week Award.

Model Agency and Events Production Company