• Prospecting and client acquisition, needs assessment, and persuasive communication. • Appointment scheduling and follow-up, including effective communication, organization, and structured follow-up strategies. • Goal achievement and teamwork, with strong CRM proficiency and use of digital tools. Skilled in objection handling, customer service, and continuous client follow-up.

• Presented commercial advisory services, tailoring messaging to each client’s specific needs. • Negotiated and closed sales, ensuring mutually beneficial outcomes. • Managed client relationships, maintaining long-term partnerships and conducting consistent follow-ups to ensure satisfaction and loyalty. • Met performance targets, preparing reports, analyses, and key indicators to identify improvement opportunities.

• Contributed to and developed a project aimed at offering an alternative to evolving work models by providing hybrid work solutions, including meeting rooms and event spaces for companies and diverse client segments. • Designed and redesigned a multipurpose space to support various functions and meet a wide range of client needs.

• Participated in structured processes to attract and generate new sales, driving business growth across B2B, B2G, and B2C sectors. • Managed opportunities and potential clients within B2B, B2G, and B2C environments. • Qualified potential opportunities and closed sales efficiently through consistent and strategic follow up. • Optimized client portfolio management through effective use of CRM tools.

• Drove revenue growth through strategic B2C sales initiatives. • Delivered exceptional customer service and built strong relationships to support portfolio development. • Surpassed sales targets by 30% through strategic customer engagement. • Developed and maintained a diverse client portfolio to ensure long-term success. • Improved customer satisfaction through proactive support and follow-up. • Leveraged market insights to drive B2C sales and product growth.

• Achieved exceptional sales performance by promoting and marketing cutting edge satellite tracking equipment, driving growth in both B2B and B2C markets. • Provided specialized software support and training, significantly improving customer satisfaction and retention. • Excelled in complex sales strategies, efficiently closing deals through tailored product promotions. • Delivered comprehensive technical and customer support, ensuring seamless user experiences and fostering long term client relationships.

• Expertly sold electrical and electronic services and supplies, delivering complex sales solutions and technical support. • Drove product promotions while enhancing advertising, marketing, and public relations strategies. • Represented leading industrial brands — including Phoenix Contact, Rittal, EPLAN, and others — excelling in B2B relationship management within the Venezuelan market. • Sold electrical services and supplies to boost B2B sales revenue. • Executed complex sales and product promotion campaigns for top industry brands.

• Analyzed competitor products and customer needs to drive B2B sales growth. • Supported sales teams in developing commercial channels and engaging end customers by providing software support and brand specification guidance. • Executed promotional campaigns to strengthen brand awareness and boost customer engagement. • Conducted seminars and training sessions for large groups of clients, equipping sales teams with essential product knowledge. • Represented Rockwell Automation — Allen Bradley — Rockwell Software in central Venezuela to strengthen market presence. • Analyzed competitor offerings to identify customer needs and drive sales opportunities. • Supported the sales team in developing commercial channels and building strong customer relationships. • Collaborated with the marketing department to meet customer requirements through both remote and on site support.

• Analyzed competitive products and assessed customer needs to strengthen sales strategy. • Studied market trends to identify gaps in competitor offerings. • Built strong B2B relationships to drive Rexroth sales growth. • Executed targeted marketing operations to increase brand visibility. • Generated and expanded customer accounts, resulting in increased revenue streams.

• Analyzed, diagnosed, and evaluated system failures and scheduled technical maintenance. • Participated in the configuration and upgrading of production lines. • Assessed and modified aging electronic equipment and components to prevent unnecessary replacement. • Coordinated, installed, configured, and upgraded systems, as well as performed maintenance and operation of electronic instrumentation equipment. • Managed projects, installed equipment, and carried out the commissioning of newly designed production lines.