Collaboration at Notilab, web tool for organization and administration of the lab team. Designed and implemented 5+ scalable services and microservices architectures using NestJS, supporting over 5,000 concurrent requests. Developed and maintained robust RESTful APIs for resource management (NestJS). Ensured efficient communication between frontend and database (Angular and MySQL).

Development and maintenance of RESTful APIs (Java | NestJS). Web development (NestJS). Technical support.

IT Support responsible for multiple computer labs Developed and implemented automation scripts (Bash) for mass configuration of workstations. Responsible for preventive and corrective maintenance of high-performance hardware. Provided level 1 and 2 technical support to students and academic staff, resolving critical incidents under efficiency and user satisfaction metrics. Implemented a real-time peripheral-detection system using Python and Java scripts, integrating logging, automatic reconnection, and HTTP-based alerts.

Technical support in computing equipment and customer service in call center. Oversaw hardware lifecycle, from technical diagnosis to migration and escalation of equipment. Expert use of CRM platforms (Tawk.to) for registering, tracking, and analyzing user data. Applied logical thinking to diagnose and resolve real-time incidents.