Managed client interactions remotely using CRM systems, maintaining accurate and organized customer records. Handled inbound and outbound calls, providing personalized assistance and professional support. Assisted Property Managers with administrative support, tenant communication, and coordination tasks. Followed up with prospects and clients to improve engagement and ensure a positive customer experience. Collaborated with the remote team to optimize communication processes and support operational and sales efforts. Maintained professional communication and built strong relationships in an international work environment.

Provided operational and customer support in fast-paced environments, ensuring a high level of service for attendees, clients, and executives. Communicated effectively with diverse stakeholders to provide information, resolve issues, and maintain a positive experience. Coordinated with cross-functional teams to manage schedules, handle unexpected changes, and ensure smooth operations. Demonstrated strong problem-solving, adaptability, and attention to detail while managing multiple tasks simultaneously. Contributed to the successful delivery of professional, high-quality events, strengthening skills in organization, client service, and team collaboration.

Worked in hospitality and food service roles within a theme park environment. Handled cashier operations, customer assistance, and food preparation. Provided service to international visitors, developing adaptability and cultural awareness. Gained experience working under pressure in high-demand settings.

Assisted in client communication through phone, email, and chat, ensuring clear and professional interaction. Supported the resolution of technical and administrative inquiries. Collaborated with senior staff to improve customer follow-up processes. Acquired foundational experience in client service and teamwork within an engineering and construction environment.