Simera Professional Key (SPK)

Rodolfo P

Uruguay

Learning Specialist

$ 2,200/month

6 yrs exp

Dedicated and punctual professional with a strong background in customer service, event planning and online trading. Bilingual in Spanish and English, with intermediate proficency in Portuguese. Experienced in leadership roles, managing teams of over 20 people, and skilled in problem-solving and decision making.

Skills

  • Communications
  • Customer Service
  • Decision Making
  • Digital Marketing
  • E-Commerce
  • Leadership
  • Online Gaming
  • Problem Solving
  • Teamwork
  • Test Planning
  • Event Planner
  • Inventory Planning
  • TeamWorks
  • Communication
  • E-commerce SEO
  • Event Planning
  • Problem-Solving
  • Team Work
  • Fast Learner
  • Lidership
  • Comunicación
  • computer skills
  • comunication
  • Ecommerce
  • digital marketig
  • Communicative
  • Customer Service Rep
  • ● Decision-making
  • Leathership
  • Good Communication
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Decision-making.
  • Communication.
  • customer service,
  • leadership,
  • Customer Service Agent
  • Working under time pressure
  • Communication Tools
  • Digital marketing
  • Problem - solving
  • Teamworker
  • Customer serve
  • Working Under Pressure
  • Digital Media & Marketing
  • Communcation
  • Basic Computer Skills
  • Talent Planning
  • o Problem-Solving

Rodolfo P

Uruguay

Learning Specialist

$ 2,200 /month

Part Time: $ 1,650/month

6 yrs exp

Dedicated and punctual professional with a strong background in customer service, event planning and online trading. Bilingual in Spanish and English, with intermediate proficency in Portuguese. Experienced in leadership roles, managing teams of over 20 people, and skilled in problem-solving and decision making.

Skills

  • Communications
  • Customer Service
  • Decision Making
  • Digital Marketing
  • E-Commerce
  • Leadership
  • Online Gaming
  • Problem Solving
  • Teamwork
  • Test Planning
  • Event Planner
  • Inventory Planning
  • TeamWorks
  • Communication
  • E-commerce SEO
  • Event Planning
  • Problem-Solving
  • Team Work
  • Fast Learner
  • Lidership
  • Comunicación
  • computer skills
  • comunication
  • Ecommerce
  • digital marketig
  • Communicative
  • Customer Service Rep
  • ● Decision-making
  • Leathership
  • Good Communication
  • Customer Service Chat
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Decision-making.
  • Communication.
  • customer service,
  • leadership,
  • Customer Service Agent
  • Working under time pressure
  • Communication Tools
  • Digital marketing
  • Problem - solving
  • Teamworker
  • Customer serve
  • Working Under Pressure
  • Digital Media & Marketing
  • Communcation
  • Basic Computer Skills
  • Talent Planning
  • o Problem-Solving

Learning Specialist

Alorica
January 2024 - August 2025

Managed teams of over 20 people, overseeing daily operations and ensuring team performance meets company standards. Demonstrated leadership and decision-making skills in a fast-paced environment.

Customer Service Representative

Alorica
May 2023 - January 2024

Delivered high-quality customer support by resolving inquiries and technical issues. Handled high call volumes while maintaining strong customer satisfaction and adherence to company standards.

Freelancer

Self-Employed
March 2020 - March 2022

Engaged in online trading, buying and selling of digital products. Provided excellent customer service, handling transactions with international clients. Gained experience in digital marketing and e-commerce.

Event Planner & Co-Caster

3Shards / Glitch
January 2018 - December 2019

Planned and executed events, coordinating logistics, marketing and participant management. Co-casted live events, engaging with audience and providing expert commentary. Contributed to the growth of the esports community through effective event marketing strategies.

Smart Scores

Communication
95
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

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