Coordination with clients during the onboarding and implementation process, scheduling system installations and training sessions according to client needs and team planning. Management of equipment shipments to clients, coordinating with suppliers and external technicians when required. Requesting, receiving, and uploading client-provided information, ensuring proper organization and accurate updates in internal systems and the CRM. Following up with clients and internal teams to ensure successful implementation, meeting agreed timelines and quality standards. Sending informational emails and conducting follow-up calls throughout the implementation process. Managing changes and adjustments during the onboarding process, including email communication management.

Responsible for ensuring adequate and optimal supply for the La Paz, Cochabamba, Sucre and Tarija regions, guaranteeing the efficient distribution of products. Continuous supervision and follow-up to ensure that the stores have the products assigned by those responsible for each category, keeping the inventory updated and available. Efficient inventory management to guarantee adequate supply to the regions and stores, ensuring timely and accurate sourcing.

Management and update of product SKUs, ensuring correct identification and organization in the system. Modification and adjustment of prices according to commercial strategies and market needs. Creation and registration of suppliers and brands to expand and diversify the product catalog. Design and configuration of promotional combos, optimizing product offerings to increase sales. Elaboration and updating of product characteristics and information in the main database, ensuring accuracy and uniformity.

Follow-up and improvement of the Fermentation Consistency Index indicator, with the active participation of training for operating personnel. Provide constant support to the operation of the different areas to ensure accurate data entry and reading in the system. Identification and resolution of problems in the automatic monitoring system. Follow up on GMP surveys and verification in the different sectors. Ticket development for specification changes and value ranges in the system. Collaboration with the GPA team for the verification, calibration and placement of dates on the tags of the different equipment within the area and its sectors. Provide support during audits to the different specialties.

Selection and sizing process of Endress+Hauser equipment, in the different variables of Flow, Pressure, Level and Analytical. Selection process focused on the Food&Beverage industry. Endress+Hauser International Analytical Training Course in Brazil. Cost and price analysis for the sale and promotion of the different equipment. Elaboration of technical data sheets and manuals of the selected equipment. SalesForce (Endress+Hauser CRM) management. Verification of the codes in the orders for the correct entry of the equipment ordered by Endress+Hauser. Visits and trainings to customers and integrators for presentations about Endress+Hauser brand.

Preparation of quotations for the presentation of external vendors to the client. Analysis of costs and prices for the sale of items in stock and imported items. Achieving sales increase through the contact of the Inside Sales department directly with the customer.

Preparation of commercial reports for sales control in the massive commercial area, according to the regions and vendors. Confirmation of the different pricings for the equipment and brands handled. Elaboration of presentations for internal personnel training.

Sales promotion due to solid knowledge of the products offered and product recommendations. Organization of the products due to the seasons to increase sales.