Simera Professional Key (SPK)

Rodrigo S

Bolivia

Virtual Assistant/Lead Generator/Appointment Setter/Cold Caller

$ 1,600/month

10 yrs exp

Bilingual Spanish–English professional with experience in customer support, onboarding, and technology-driven environments, including SaaS platforms and remote service operations. Skilled in supporting users through email, chat, phone, and video calls, resolving technical issues, and guiding customers to successfully adopt digital tools and workflows. Known for clear communication, empathy, and attention to detail, with a strong ability to follow protocols, document processes, and collaborate wi…

Skills

  • Communications
  • Data Analysis
  • data visualization
  • Quality Management
  • SAP
  • SQL
  • Taxation
  • Teamwork
  • Power BI
  • QuickBooks
  • TeamWorks

Rodrigo S

Bolivia

Virtual Assistant/Lead Generator/Appointment Setter/Cold Caller

$ 1,600 /month

Part Time: $ 460/month

10 yrs exp

Intro Video

Bilingual Spanish–English professional with experience in customer support, onboarding, and technology-driven environments, including SaaS platforms and remote service operations. Skilled in supporting users through email, chat, phone, and video calls, resolving technical issues, and guiding customers to successfully adopt digital tools and workflows. Known for clear communication, empathy, and attention to detail, with a strong ability to follow protocols, document processes, and collaborate wi…

Skills

  • Communications
  • Data Analysis
  • data visualization
  • Quality Management
  • SAP
  • SQL
  • Taxation
  • Teamwork
  • Power BI
  • QuickBooks
  • TeamWorks

Virtual Assistant/Lead Generator/Appointment Setter/Cold Caller

CYBERTEK DIGITAL
January 2023 - present

Collections Manager

AXS Bolivia S.A.
July 2022 - December 2022

- Follow-up of the Retail and Corporate portfolio of the Company, as well as the delinquency of all accounts for the generation of KPIs for measurement and effectiveness in the collection and reduction of delinquency.

Encargado Administrativo y Comercial

HUAWEI-SHOPTIC
March 2021 - June 2022

Follow-up on all administrative, financial and commercial activities of the first HUAWEI EXPERIENCE STORE in La Paz, customer advice and loyalty as well as after-sales service.

Administrative and Sales Manager

HUAWEI-SHOPTIC
March 2021 - June 2022

Planning Manager

Ministry of Public Works, Services and Housing - Agencia Boliviana de Correos (AGBC)
March 2020 - February 2021

- I carried out all activities related to the Operations Programming System (SPO) and the follow-up of the Public Investment with resources from the PNSPU - National Universal Postal Service Program.

Responsable Administrativo Financiero y Conciliaciones

Ministerio de Obras Públicas, Servicios y Vivienda - Unidad de Liquidación de ECOBOL
January 2019 - July 2019

Profesional en Desarrollo Institucional y Planificación

Agencia Nacional de Hidrocarburos (ANH)
November 2017 - September 2018

Concluded the payment of over 74 million Bs. in tax debt to the State. Managed the Database at the national level of contributors to the Long-Term Social Security.

Técnico de Recursos Humanos

Fundación Cultural del Banco Central de Bolivia (FC-BCB)
July 2017 - September 2017

Carried out all activities related to the Personnel Management System.

Especialista en Registros Administrativos Sectoriales

Instituto Nacional de Estadística (INE) - Banco Mundial (BM)
October 2016 - April 2017

Managed, prepared and updated the Sectoral Administrative Records for the generation of a national database of institutional information generated by all Public Sector Entities.

Asesor Comercial - Supervisor

SACI S.A.
December 2015 - June 2016

Prospected new clients for the assigned brands, through the generation of digital leads on Social Networks for the effective closure of sales.

Jefe de la Unidad de Tesorería y Crédito Público

Gobierno Autónomo Departamental de La Paz (GADLP)
July 2015 - June 2016

Carried out all activities related to the Treasury and Public Credit System (STCP) as well as the control of collections for the sale of services and the holding of values in favor of the Governorate.

Responsable de Cobranzas

AXS Bolivia S.A.

Follow-up on the Retail and Corporate portfolio of the Company, as well as the delinquency of all accounts for the generation of measurement KPIs and the effectiveness in collection and reduction of arrears.

Smart Scores

Communication
90
Role Fit
85
Adaptability
80
Problem-solving
70

Smart Skills

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