Simera Professional Key (SPK)

Daniel C

Guatemala

Customer Service Representative

$ 1,700/month

Skills

Communications
Customer Service
Multitasking
Operations Management
Problem Solving
Sales Management
Teamwork
Domain Management
EHR Systems
Google Workspace
Microsoft Office 365
Microsoft Office Suite
Retail Management
TeamWorks
Attention to Detail
Communication
CRM Systems
Reputation Management
ERP Systems
Problem-Solving
Email Management
Team Work
Comunicación
comunication
Multi-task
Attention to details
Communicative
Microsoft Office
Multi-Tasking
Customer Service Rep
Probelm Sloving
Problem Solver
Good Communication
Customer Service Chat
Problem-Solving:
Customer services
Problem-solving.
Communication.
multi tasking
customer service,
Customer Service Agent
Operational Management
Mailbox Management
Google Workspace Suite
Hotel Reservations Management
Communication Tools
Problem - solving
Teamworker
Googleworkspace
Customer serve
Strong Attention to Detail
Communcation
Operation Management
Problem Saving
Operations Management:
o Problem-Solving
Teamwork Attention to Detail
Reservations Management

Daniel C

Guatemala

Customer Service Representative

$ 1,700 /month

Part Time: $ 1,250/month

Skills

Communications
Customer Service
Multitasking
Operations Management
Problem Solving
Sales Management
Teamwork
Domain Management
EHR Systems
Google Workspace
Microsoft Office 365
Microsoft Office Suite
Retail Management
TeamWorks
Attention to Detail
Communication
CRM Systems
Reputation Management
ERP Systems
Problem-Solving
Email Management
Team Work
Comunicación
comunication
Multi-task
Attention to details
Communicative
Microsoft Office
Multi-Tasking
Customer Service Rep
Probelm Sloving
Problem Solver
Good Communication
Customer Service Chat
Problem-Solving:
Customer services
Problem-solving.
Communication.
multi tasking
customer service,
Customer Service Agent
Operational Management
Mailbox Management
Google Workspace Suite
Hotel Reservations Management
Communication Tools
Problem - solving
Teamworker
Googleworkspace
Customer serve
Strong Attention to Detail
Communcation
Operation Management
Problem Saving
Operations Management:
o Problem-Solving
Teamwork Attention to Detail
Reservations Management

Experience
Education

Customer Service Representative

Call Center Operations

Customer service professional with experience supporting American companies through call center operations. Assisted customers with vehicle rental reservations, changes, and cancellations. Explained bank account statements and resolved billing inquiries for Canadian banking customers. Delivered customer support via phone, email, and chat channels. Managed high interaction volumes while meeting performance metrics. Documented customer cases accurately using CRM systems. Maintained professional communication and problem resolution standards. Additionally, managed Square Up and Weebly platforms, organized emails and inboxes, provided customer service for online businesses, assisted with orders and customer follow-ups, and handled administrative coordination and task organization.

Smart Scores

Communication

Role Fit

100

Adaptability

Problem-solving

Smart Skills

beta