ZoomInfo
April 2022 - September 2025
Strategic relationship builder and revenue driver for enterprise accounts with focus on retention, expansion, and customer success. Managed complex enterprise accounts through comprehensive strategic planning and regular business reviews, driving both retention and growth initiatives. Developed and executed strategic account plans identifying expansion opportunities, managing risk, and aligning solutions with client business objectives. Built trusted relationships across entire client organizations—from C-suite executives to end-users—ensuring deep solution alignment and customer advocacy. Demonstrated measurable ROI through data-driven analysis, value alignment exercises, and customer success metrics. Positioned advanced SaaS and AI solutions addressing clients' strategic go-to-market initiatives and digital transformation priorities. Drove renewal conversations by proactively addressing client needs and identifying expansion opportunities through a consultative approach. Collaborated with cross-functional teams including Solutions Engineering, Customer Success, and Product to ensure seamless customer experience.