Building and orchestrating ETL processes with Azure Data Factory and modeling in Synapse for reporting. Designing executive dashboards in Power BI and standardizing KPIs for operations and customer experience teams. Collaborating with stakeholders to translate business needs into data and metric requirements.

Performed EDA and cleaning of large data volumes; prepared reliable datasets for analysis and BI. Built commercial indicators and dashboards in Power BI to monitor performance and sales. Supported CRM management and generated periodic reports for management.

Managed leads in CRM, coordinated outreach campaigns, and analyzed student recruitment. Monitored goals and prepared reports for decision-making.

Led commercial team, negotiated, and followed up on agreements. Performed performance analysis and supported commercial planning.

Analyzed inventories and stock; supported data-driven commercial decisions. Collaborated with sales and operations to improve processes.