Simera Professional Key (SPK)

Jose C

Venezuela

Customer Support Agent

2 yrs exp

Skills

  • Agile Project Management
  • Customer Service
  • Customer Support
  • IT Management
  • Jira
  • Product Management
  • Project Management
  • Talent Management
  • Team Management
  • Technical Support
  • Time Management
  • ATS Management
  • Case Management
  • Confluence
  • Customer Support Management
  • Data Management
  • Database Management
  • Digital Project Management
  • Kustomer
  • Production Management
  • Property Management
  • Retail Management
  • Tech Support
  • Task Management
  • Lead Management
  • Research
  • Client Relations
  • Client Retention
  • SQL Database Management
  • English
  • Researcher
  • IT Support
  • spanish
  • Project Manager
  • IT and Technical Support
  • ResearchOps
  • Social Project Management
  • Project managment
  • Spanish
  • Customer Service Rep
  • Supportive
  • project mnangement
  • Legal Project Management
  • Time Management,
  • Customer Service Chat
  • Customer services
  • project managmenet
  • customer service,
  • Customer Service Agent
  • Technical Support Manager
  • Hybrid Project Managerment
  • IT Project Management
  • Media Management
  • database managemnt
  • PMO and Project Management
  • Project managemet
  • Complex Project Management
  • Basic Database Management
  • customer suport
  • System Management
  • Customer serve
  • Project Management,
  • IT technical support
  • Technical Support (SaaS)
  • Client Opperations
  • IT Customer Support
  • PMO & Project Management
  • Project Management (PMBOK)
  • IT Technical Support

Jose C

Venezuela

Customer Support Agent

2 yrs exp

Accomplishment Interview

Skills

  • Agile Project Management
  • Customer Service
  • Customer Support
  • IT Management
  • Jira
  • Product Management
  • Project Management
  • Talent Management
  • Team Management
  • Technical Support
  • Time Management
  • ATS Management
  • Case Management
  • Confluence
  • Customer Support Management
  • Data Management
  • Database Management
  • Digital Project Management
  • Kustomer
  • Production Management
  • Property Management
  • Retail Management
  • Tech Support
  • Task Management
  • Lead Management
  • Research
  • Client Relations
  • Client Retention
  • SQL Database Management
  • English
  • Researcher
  • IT Support
  • spanish
  • Project Manager
  • IT and Technical Support
  • ResearchOps
  • Social Project Management
  • Project managment
  • Spanish
  • Customer Service Rep
  • Supportive
  • project mnangement
  • Legal Project Management
  • Time Management,
  • Customer Service Chat
  • Customer services
  • project managmenet
  • customer service,
  • Customer Service Agent
  • Technical Support Manager
  • Hybrid Project Managerment
  • IT Project Management
  • Media Management
  • database managemnt
  • PMO and Project Management
  • Project managemet
  • Complex Project Management
  • Basic Database Management
  • customer suport
  • System Management
  • Customer serve
  • Project Management,
  • IT technical support
  • Technical Support (SaaS)
  • Client Opperations
  • IT Customer Support
  • PMO & Project Management
  • Project Management (PMBOK)
  • IT Technical Support

Customer Support Agent

Betterpic
April 2025 - April 2026

Response of emails, chats and tickets from customers. Generation of personalized orders for clients. Process of refunds.

Insurance Analyst & Client Support

Mildret Lopez Seguros
March 2017 - March 2018

Provide customer support and fill claims for customers. Review and respond to client's queries.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
90

Smart Skills

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