Melanie M
United States of America
Operations Lead/Project Manager
$ 80,700/month
10+ yrs exp
I am an Operations Project Lead with extensive experience in system and process implementation, integration, enhancements, training, and support. I've led many cross-functional projects involving IT, HR, Merchandising, Supply Chain, Taxonomy, Ordering, etc. I also have experience in performance evaluation with the goal to improve systems and processes.
Skills
- Career Management
- Cash Management
- Change Management
- Cross-Functional Team Management
- Inventory Management
- Project Management
- Test Automation
- Vendor Management
- Calendar Management
- Case Management
- Microsoft Office 365
- Microsoft Office Suite
- System Integration
- Sales Reporting
- Written Communication
- Verbal Communication
- Microsoft Office
- customer focus
- Sales Optimization
- Operations Manager
- Written and Verbal Communication
- Change Management.
- Systems Optimization
- Advanced knowledge of Microsoft Office tools
- Written & Verbal Communication
- Risk/Change Management
- 10. Cross-Functional Coordination and Communication
- Requirements gathering
- Optimization
- documentation and user training
- Project Management,
- Cross-functional Management
- 8. Written & Verbal Communication
- Case Management Systems
- Requirements Gathering
- Financial Documentation
- Customer Customer Service (Chat & Email Support)
- Production System Implementation
- Tender management
- Website Optimization
- Churn Management
- KPI Reporting & Performance Analysis
- Basic Microsoft Office
- Order Management Systems
- Strong Written & Verbal Communication
- Automation and Process Improvement
- functional documentation