Simera Professional Key (SPK)

Lisbeth R

Dominican Republic

$ 2,700/month

7 yrs exp

I’m a goal-focused and results-driven professional with over 8 years of experience. I’ve grown from engaging prospects on the front lines to improving the systems behind the scenes—all with a clear focus on performance, efficiency, and growth. I’m ready to take the next step in my career, with a strong focus on growth, continuous learning, and making a meaningful impact.

Skills

  • Customer Retention
  • Customer Service
  • Demand Generation
  • Lead Generation
  • Leadership
  • Multitasking
  • Problem Solving
  • Teamwork
  • Appointment Setting
  • CRM Software
  • Lead Generator
  • Power Point
  • TeamWorks
  • Virtual Assistance
  • Word
  • Customer Segmentation
  • Empathy
  • Problem-Solving
  • Video Editing
  • Team Work
  • Lidership
  • • Independence
  • independent
  • Multi-task
  • customer care
  • Word,
  • Multi-Tasking
  • Customer Service Rep
  • Efficient
  • persuasive
  • videos editing
  • Appointment setter
  • virtual assitant
  • Leathership
  • Customer Service Chat
  • Problem-Solving:
  • Attention to Detail
  • Customer services
  • Problem-solving.
  • internet
  • Pro active
  • multi tasking
  • Wordl
  • customer service,
  • leadership,
  • Customer Service Agent
  • Video edition
  • Efficent
  • Proactive
  • Proactiveness
  • Ability to learn and adapt quickly
  • Problem - solving
  • Basic Data Analysis
  • Efficiency
  • Customer Sales
  • Teamworker
  • practive
  • Virtual Assistant
  • Client Retention/Sales Skills
  • Customer serve
  • 6. Problem Solving & Troubleshooting
  • 7. Microsoft Office Suite (Excel, Word, PowerPoint)
  • CRM & Software
  • Independent work
  • Business Administration
  • virtual asssitant
  • custom care
  • RevenueGrowth
  • o Problem-Solving
  • Persuasión

Lisbeth R

Dominican Republic

$ 2,700 /month

7 yrs exp

I’m a goal-focused and results-driven professional with over 8 years of experience. I’ve grown from engaging prospects on the front lines to improving the systems behind the scenes—all with a clear focus on performance, efficiency, and growth. I’m ready to take the next step in my career, with a strong focus on growth, continuous learning, and making a meaningful impact.

Skills

  • Customer Retention
  • Customer Service
  • Demand Generation
  • Lead Generation
  • Leadership
  • Multitasking
  • Problem Solving
  • Teamwork
  • Appointment Setting
  • CRM Software
  • Lead Generator
  • Power Point
  • TeamWorks
  • Virtual Assistance
  • Word
  • Customer Segmentation
  • Empathy
  • Problem-Solving
  • Video Editing
  • Team Work
  • Lidership
  • • Independence
  • independent
  • Multi-task
  • customer care
  • Word,
  • Multi-Tasking
  • Customer Service Rep
  • Efficient
  • persuasive
  • videos editing
  • Appointment setter
  • virtual assitant
  • Leathership
  • Customer Service Chat
  • Problem-Solving:
  • Attention to Detail
  • Customer services
  • Problem-solving.
  • internet
  • Pro active
  • multi tasking
  • Wordl
  • customer service,
  • leadership,
  • Customer Service Agent
  • Video edition
  • Efficent
  • Proactive
  • Proactiveness
  • Ability to learn and adapt quickly
  • Problem - solving
  • Basic Data Analysis
  • Efficiency
  • Customer Sales
  • Teamworker
  • practive
  • Virtual Assistant
  • Client Retention/Sales Skills
  • Customer serve
  • 6. Problem Solving & Troubleshooting
  • 7. Microsoft Office Suite (Excel, Word, PowerPoint)
  • CRM & Software
  • Independent work
  • Business Administration
  • virtual asssitant
  • custom care
  • RevenueGrowth
  • o Problem-Solving
  • Persuasión

May 2025 - present

Revenue Ops Manager

Simple Systems
March 2025 - April 2026

I began as an Appointment Setter, engaging and qualifying prospects while driving consistent pipeline growth. I was promoted after demonstrating strong performance and taking initiative in improving follow-up strategies and overall sales processes. Managed CRM systems, outreach operations, webinar workflows, and pipeline performance while supporting revenue growth through process optimization and automation.

Lead Generator / Appointment Setter / Manager

Conversionly
February 2023 - February 2025

Managed client communication and coordination between departments, ensuring smooth operations and strong professional relationships through effective organization and customer support.

Medical Assistant and Pharmacy Analyst

Outplex
April 2019 - January 2022

Provided administrative and patient support in a healthcare environment, assisting with scheduling, communication, documentation, and day-to-day operations while maintaining professionalism, organization, and attention to detail.

Sales Representative

Teleperformance (Costa Rica Contact Center)
July 2017 - May 2018

Bilingual representative for Cricket wireless services. Top performer.

Client Liaison Officer

Hire Horatio

Provided customer service for Nuovo (reservations platform) and Super Soccer Stars (soccer academy). Managed client communication and coordination between departments, ensuring smooth operations and strong professional relationships through effective organization and customer support.

Bilingual Product Specialist for Triage Team (Samsung)

Alorica

Handled escalated customer concerns, resolved technical issues, and maintained customer satisfaction in a fast-paced, high-pressure environment. Developed strong problem-solving, communication, and conflict resolution skills in both English and Spanish.

Special Services for Samsung US

Newtech S.A

Provided specialized customer support for Samsung US clients, assisting with service-related concerns, documentation, and issue resolution while maintaining high-quality service standards.

Smart Scores

Communication
95
Role Fit
80
Adaptability
90
Problem-solving
90

Smart Skills

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