Led and coordinated IT and software development projects for both domestic and international companies. Optimized and automated business processes for technology initiatives in alignment with the ITIL framework. Managed technical teams while ensuring strict compliance with project timelines, budgets, and rigorous quality standards. Defined and documented Functional Requirements and Technical Specifications, ensuring successful and high-quality project delivery.

Coordinated and supervised software development, infrastructure, and cybersecurity projects for the MECSE Program of the Ministry of Education. Optimized technological processes, reducing implementation times by 20% and improving the Ministry’s systems. Managed multidisciplinary teams and resources, ensuring compliance with deadlines, budgets, and quality standards. Developed and reviewed Terms of Reference (ToR) and Technical Specifications (TS) for strategic contracting.

Managed FullStack activities, ensuring on-time Value Deliveries to Clients (EVC). Supervised development and support teams, achieving a 15% improvement in operational efficiency. Implemented training programs to strengthen incident management and continuous improvement. Administered contracts for external applications and outsourcing personnel, optimizing costs by 10%.

Led the planning and execution of the PISA 2018 and 2021 tests nationwide. Successfully implemented the pilot and definitive tests, ensuring 100% compliance with OECD standards. Managed test application logistics, reducing operational costs by 12%. Administered the database of test results, optimizing data security and accessibility.

Directed software projects using PMI, ITIL, and ISO 15288/9126, improving final product quality. Implemented process automation, reducing development times by 25%. Led software requirement analysis and testing to ensure quality and alignment with business objectives. Supervised support teams, enhancing response times by 30%.

Led the implementation of PanamaCompra 2.0 with support from SONDA. Supervised technical teams to optimize the PanamaCompra system, achieving a 20% improvement in efficiency. Trained internal staff on system usage, increasing technology adoption by 35%.

Taught courses in Management Information Systems, Software Engineering, Software Quality, Databases (SQL Server), IT Resource Management, Collaborative Systems, and ICT I, II and III in both Spanish and English.