Simera Professional Key (SPK)

Cecilio M

Panama

Technical Account Manager

7 yrs exp

Skills

  • Account Management
  • identity & access management (iam)
  • Technical Support
  • Virtualization
  • VMware
  • Customer Success
  • Customer Success Management
  • Customer Support Management
  • Microsoft Office 365
  • Microsoft Office Suite
  • Tech Support
  • Identity and Access Management (IAM)
  • Effective communication
  • Account Manager
  • IT and Technical Support
  • Microsoft Office
  • efective communication
  • Technical Support Manager
  • Account And Customer Success Management
  • Customer Service Management
  • Technical Advisor
  • Executive Communication
  • IT technical support
  • Technical Support (SaaS)
  • o Effective Communication
  • Technical Acumen
  • IT Technical Support
  • Customer Lifecycle Management

Cecilio M

Panama

Technical Account Manager

7 yrs exp

Skills

  • Account Management
  • identity & access management (iam)
  • Technical Support
  • Virtualization
  • VMware
  • Customer Success
  • Customer Success Management
  • Customer Support Management
  • Microsoft Office 365
  • Microsoft Office Suite
  • Tech Support
  • Identity and Access Management (IAM)
  • Effective communication
  • Account Manager
  • IT and Technical Support
  • Microsoft Office
  • efective communication
  • Technical Support Manager
  • Account And Customer Success Management
  • Customer Service Management
  • Technical Advisor
  • Executive Communication
  • IT technical support
  • Technical Support (SaaS)
  • o Effective Communication
  • Technical Acumen
  • IT Technical Support
  • Customer Lifecycle Management

Technical Account Manager

One Identity
November 2024 - present

Enterprise Technical Support Advisor - OneLogin

One Identity
December 2022 - October 2024

supporting customers with OneLogin and help them be successful with the product and make sure they can successfully use it for their Identity Security needs.

Enterprise Tech Support Sr. Analyst - KACE

Quest Software
October 2021 - December 2022

in charge of providing support to customers with the KACE SMA appliance and with every function and module.

Configuration Analyst

NTT DATA Services
May 2019 - October 2021

in charge of several tasks. from deploying patches to endpoints to creating device policies and applications via MECM, VMWare Workspace One

Smart Scores

Communication
85
Role Fit
90
Adaptability
70
Problem-solving
80

Smart Skills

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