Performed data analysis using SQL Server and Power BI. Automated processes in Excel with VBA and macros. Provided IT support and consulting. Designed and managed digital printing and signage projects. Developed data-driven marketing strategies. Implemented Power BI dashboards for clients in various industries. Optimized databases and business processes using SQL. Advised on business strategies based on data analysis.

Provided customer service with a focus on client satisfaction. Managed daily cash balancing and supplier payments. Resolved IT problems and provided technical support. Managed high-volume printing equipment. Created and modified designs using Illustrator and Photoshop. Acquired knowledge and handled printing materials.

Verified, corrected, and issued official documents for import/export operations. Assisted general, frequent, and corporate clients, ensuring timely certificate issuance. Developed weekly and bi-weekly reports to track inspections and improve operational efficiency. Maintained communication with global branches to ensure compliance with import/export regulations.