Manage daily scheduling and operational workflows using MaidPad. Coordinate communication between clients, cleaning teams, and management through Dialpad and messaging platforms. Handle client inquiries, service requests, and follow-ups, ensuring a high level of customer satisfaction. Manage Gmail correspondence and organize the company owner’s calendar using Google Calendar. Support client acquisition by responding to leads and assisting with estimates and onboarding. Prepare contracts, job entries, invoices, and payment records within the company system. Create branded materials such as estimate templates, welcome kits, and notifications using Canva. Maintain internal communication and task alignment with the team through Monday.com. Contribute to operational efficiency and organization in a company with over 20 years in the cleaning industry.

Provided administrative and executive support to internal teams and leadership. Assisted with document preparation, organization, and administrative workflows. Coordinated recruitment logistics including internal job postings, candidate outreach, and résumé screening. Managed executive scheduling and meeting coordination. Supported improvements in administrative processes and operational organization.

Lived and worked in the United States for over a year in a multicultural environment. Managed daily routines, scheduling, and logistics in a fast-paced household. Strengthened communication, adaptability, and problem-solving skills through daily interactions in English. Developed strong interpersonal skills and cultural adaptability.

Assisted in patient care and documentation of clinical nutritional information. Supported development of dietary plans and nutritional monitoring. Managed supplement requests and assisted with clinical material organization.

Assisted with nutrition consultations and health education initiatives. Organized health records and documentation within the E-SUS system. Participated in educational projects promoting healthy eating for children.

Supported food safety monitoring and compliance procedures. Assisted with menu planning, inventory control, and purchasing processes. Developed technical food preparation documentation.

Delivered customer service in fast-paced hospitality environments. Managed multiple responsibilities while maintaining friendly and clear communication with customers. Developed agility, teamwork, and strong problem-solving skills under pressure.