Managed and led a team of 100 SDRs supporting inbound and outbound revenue efforts. Increased overall pipeline generation by 150% through funnel optimization and structured follow-up systems. Improved revenue efficiency from $0.35 to $0.80 per dollar generated. Contributed to $6,000,000+ in annual revenue through process improvement and team performance scaling. Awarded Top Team Lead for 6+ consecutive months.

Led high-performing SDR team with consistent quota achievement. Improved inbound lead conversion through structured qualification frameworks. Coached representatives to consistently hit 90–100% MTM quota attainment. Recognized as Top Team Lead for performance and revenue impact.

Handled inbound opportunities and converted high-volume leads into qualified pipeline. Consistently achieved 90–100% of monthly quota. Contributed to measurable increases in pipeline value and revenue output.

Consistently hit 90–100% monthly sales quota. Generated significant revenue growth across assigned accounts. Awarded Top Sales Agent of the Year for highest revenue production.

Helped small businesses obtain CC payment processors and provided support via phone, email, and chat

Increased client retention and recurring revenue through proactive account management. Identified expansion opportunities within inbound client base.

Supervised representatives and handled direct interactions with other businesses

Generated highest revenue in the company for 3 consecutive quarters. Drove consistent new business acquisition and upsell revenue. Recognized as BDM with Most Revenue Generated.

Interacted directly with other businesses to provide support or close deals

Managed sales team performance and conversion metrics. Recognized as Superstar Sales Team Lead for 4 consecutive months.

Handled inbound sales calls and consistently met performance metrics.

Answered customer emails and chats through SalesForce

Handled inbound calls, chats, and emails about customer inquiries