Simera Professional Key (SPK)

Ginella A

Ecuador

Operations & Customer Support Assistant (Junior)

10+ yrs exp

Skills

  • Communications
  • Customer Service
  • Customer Support
  • Event Management
  • Inventory Management
  • Problem Solving
  • Vendor Management
  • Administrative Assistance
  • Incident Management
  • Microsoft Office 365
  • Microsoft Office Suite
  • Communication Skills
  • Problem-Solving
  • Media Inventory Management
  • Investment Management
  • Intraday Management
  • costumer service
  • Data Entry & Document Management
  • Microsoft Office
  • Probelm Sloving
  • Problem Solver
  • Strong Communication Skills
  • Customer Service and Support
  • comunication skills
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Inventory & Stock Management
  • customer service,
  • Phone, Email, & Chat Support
  • Email and Chat Support
  • Email & Chat Support
  • Communication Tools
  • Data Entry & Record Keeping
  • Problem - solving
  • Customer Service Support
  • Customer services support
  • email communication
  • customer suport
  • Remote customer service
  • Customer Service and Client Support
  • Data entry and records management
  • administrative assistant
  • Customer serve
  • • Clear Communication Skills
  • Clear communication skills
  • Problem Saving
  • Events Management
  • Data Entry & Management
  • o Problem-Solving
  • IT Customer Support

Ginella A

Ecuador

Operations & Customer Support Assistant (Junior)

10+ yrs exp

Skills

  • Communications
  • Customer Service
  • Customer Support
  • Event Management
  • Inventory Management
  • Problem Solving
  • Vendor Management
  • Administrative Assistance
  • Incident Management
  • Microsoft Office 365
  • Microsoft Office Suite
  • Communication Skills
  • Problem-Solving
  • Media Inventory Management
  • Investment Management
  • Intraday Management
  • costumer service
  • Data Entry & Document Management
  • Microsoft Office
  • Probelm Sloving
  • Problem Solver
  • Strong Communication Skills
  • Customer Service and Support
  • comunication skills
  • Problem-Solving:
  • Customer services
  • Problem-solving.
  • Inventory & Stock Management
  • customer service,
  • Phone, Email, & Chat Support
  • Email and Chat Support
  • Email & Chat Support
  • Communication Tools
  • Data Entry & Record Keeping
  • Problem - solving
  • Customer Service Support
  • Customer services support
  • email communication
  • customer suport
  • Remote customer service
  • Customer Service and Client Support
  • Data entry and records management
  • administrative assistant
  • Customer serve
  • • Clear Communication Skills
  • Clear communication skills
  • Problem Saving
  • Events Management
  • Data Entry & Management
  • o Problem-Solving
  • IT Customer Support

Operations & Customer Support Assistant (Junior)

Security Data
November 2022 - February 2026

Provided customer support via chat and in-person. Managed multiple chats simultaneously using Jelou platform. Verified documents and activated services. Resolved customer complaints and issues. Managed email communication and case follow-ups. Supported internal administrative processes. Validated information and assisted in operations.

Administrative Assistant

Manatel Zonaconstru
October 2017 - April 2022

Managed system data and updated records. Handled phone calls and emails. Managed inventory and purchases. Prepared reports and tracked expenses. Assisted customers and resolved inquiries. Coordinated with suppliers. Maintained documentation and filing systems.

Office Assistant

Asociación Nuevo Tarqui
January 2017 - December 2017

Managed and updated records. Received and organized documents.

Scanner Operator

Consejo Nacional Electoral
January 2017 - December 2017

Operated scanning systems. Verified network connections.

IT Intern

FACCI
January 2016 - December 2016

Performed maintenance of computer equipment. Updated operating systems. Digitalized information.

IT Intern

EPAM
January 2014 - December 2014

Performed preventive maintenance. Installed software and drivers.

Smart Scores

Communication
60
Role Fit
80
Adaptability
70
Problem-solving
70

Smart Skills

beta