Managed high-volume inbound patient calls for an obstetrics and gynecology clinic in Las Vegas. Coordinated appointment scheduling and follow-up communication with patients. Assisted with mammogram, ultrasound, and laboratory order coordination. Documented patient requests and updates to ensure accurate communication with clinical staff. Served as a liaison between patients and healthcare providers while maintaining strict confidentiality.

Performed promotional and sales activities for various products. Presented the attributes and benefits of products to customers using persuasive strategies to generate interest and increase sales. Demonstrated product features and information, answering customers' questions.