Ernesto P
Peru
Back Office - Technical Support Agent
$ 1,900/month
1 yr exp
Self Driven and motivated person with a strong Customer Service background, experience in Inbound and Outbound calls sales and Technical Support. Great communication and problem solving skills and the ability to remain calm in stressful situations
Skills
- Adaptability
- Critical Thinking
- Customer Service
- Customer Support
- Decision Making
- Emotional Intelligence
- IT Management
- Persuasion
- Problem Solving
- Talent Management
- Team Management
- Technical Support
- Time Management
- ATS Management
- Back-Office
- Kustomer
- Outbound Sales
- Power Point
- ServiceNow
- Tech Support
- Zendesk
- Patience
- Conflict Resolution
- Complaint Resolution
- PowerPoint
- Problem-Solving
- Organizational Skills
- Bid Management
- Back office
- Office Management
- IT and Technical Support
- Customer service skills
- Client Management
- Customer Service Rep
- Adaptabilid
- Soft Skills
- ● Decision-making
- Time managment
- Probelm Sloving
- Organization skills
- Problem Solver
- Time Management,
- Organisational skills
- Time mangament
- Customer Service Chat
- Problem-Solving:
- Customer services
- Problem-solving.
- Time-Management
- Decision-making.
- adaptabilité
- Adaptability.
- customer service,
- Customer Service Agent
- Technical Support Manager
- Persuacion
- Bilingual Customer Support
- adaptabilty
- Organizational Skills,
- Problem - solving
- Adaptabiity
- Persuation
- adpatability
- Tolerancia
- customer suport
- Critial Thinking
- Emotionally intelligent
- Customer serve
- Backoffice
- 9. Time Management
- IT technical support
- Technical Support (SaaS)
- Problem Saving
- Adabiility
- Adaptabilility
- o Problem-Solving
- IT Customer Support
- crtical thinking
- Emotional resilience
- Persuasión
- IT Technical Support