Lead product discovery and help translate business and user needs into product opportunities. Plan and conduct usability testing, turning findings into concrete design and product improvements. Work on information architecture, user flows, interaction patterns, and end-to-end experiences. Own design-system governance, including tokens, components, documentation, and collaboration with developers. Facilitate alignment between product, engineering, and business stakeholders throughout the product lifecycle. Support the adoption of Shape Up practices to improve how teams define, scope, and deliver work.

Facilitated discovery sessions and product definition workshops for client engagements. Performed UX audits and delivered strategic recommendations for product improvements. Designed scalable design systems using Figma variables and design tokens. Executed Design QA, prototyping, developer handoff, and implementation reviews. Collaborated directly with clients, product teams, and engineering stakeholders.

Led UX and UI initiatives across multiple digital products and industries. Defined user flows, journeys, requirements, and design processes. Created and maintained design systems from concept through implementation. Conducted research, usability reviews, and design validation activities. Partnered with engineering teams to ensure design quality and consistency.

Managed design team operations, project planning, and resource allocation. Led UX documentation, user testing, research activities, and interface reviews. Established repeatable design processes and quality standards. Collaborated with stakeholders to align business objectives and user needs.