Simera Professional Key (SPK)

Melissa L

Peru

Executive Assistant

6 yrs exp

Skills

Business Process Improvement
Career Management
Communications
Customer Service
Event Management
HubSpot
Inventory Management
IT Management
Microsoft Excel
Microsoft Outlook
Operations Management
Problem Solving
Product Management
Program Management
Project Management
Talent Management
Team Management
Time Management
Troubleshooting
Vendor Management
Asana
ATS Management
Calendar Management
Canva
Canvas
Case Management
ClickUp
CRM Software
Data Management
Database Management
Domain Management
Google Workspace
Incident Management
Mailchimp
Metricool
Microsoft Exchange
Microsoft Office 365
Microsoft Office Suite
Microsoft Teams
MS Software
Notion
Process Improvement Analysis
Property Management
Reservations Agent
Retail Management
Scheduling
Slack
Staff Management
Stripe
TMW Software
Trello
Travel Coordination
Google Sheets
Communication
Airtable
Reputation Management
Call Handling
Process Improvement
Problem-Solving
Organization
File Organization
Administrative Support
Media Inventory Management
Ad Scheduling
Bid Management
GoHighLevel
google docs
Investment Management
Comunicación
comunication
Dispute Resolution
Office Management
Organizaci
Intraday Management
Go High Level
Client Management
Communicative
Organización
Organization 80%
Issue Resolution
Microsoft Office
Customer Service Rep
Time managment
notion
Microsoft tools
Time Management,
Time mangament
Good Communication
Customer Service Chat
Hubspot
Problem-Solving:
Customer services
Problem-solving.
Time-Management
Inventory & Stock Management
Communication.
customer service,
Customer Service Agent
Dispatch
Time and Calendar Management
Workflow Optimization
Resource Coordination
Client Support
Google Workspace Suite
Interview Coordination
Hotel Reservations Management
Plant Management
Communication Tools
Problem - solving
organizacion
Catalog Management
Calendar and Task Management
Googleworkspace
IT troubleshooting
Patient Support
Stripo
Calendar & Inbox Management
Customer serve
email handling
Service Coordination
Project Management,
9. Time Management
CRM & Software
Google Spreadsheets
Communcation
Organization,
Client Issue Resolution
Operation Management
System Troubleshooting
Process Improvement(SOPs)
DocuSign
Organizativo
Task Organization
Master Data Management
Operations Management:
Events Management
maintenance coordination
Remote Administrative Support
Click Up,
Admistrative Support
o Problem-Solving
Airbnb Operations Management
DNS Management
Reservations Management
Debt Management
Metadata Management

Melissa L

Peru

Executive Assistant

6 yrs exp

Skills

Business Process Improvement
Career Management
Communications
Customer Service
Event Management
HubSpot
Inventory Management
IT Management
Microsoft Excel
Microsoft Outlook
Operations Management
Problem Solving
Product Management
Program Management
Project Management
Talent Management
Team Management
Time Management
Troubleshooting
Vendor Management
Asana
ATS Management
Calendar Management
Canva
Canvas
Case Management
ClickUp
CRM Software
Data Management
Database Management
Domain Management
Google Workspace
Incident Management
Mailchimp
Metricool
Microsoft Exchange
Microsoft Office 365
Microsoft Office Suite
Microsoft Teams
MS Software
Notion
Process Improvement Analysis
Property Management
Reservations Agent
Retail Management
Scheduling
Slack
Staff Management
Stripe
TMW Software
Trello
Travel Coordination
Google Sheets
Communication
Airtable
Reputation Management
Call Handling
Process Improvement
Problem-Solving
Organization
File Organization
Administrative Support
Media Inventory Management
Ad Scheduling
Bid Management
GoHighLevel
google docs
Investment Management
Comunicación
comunication
Dispute Resolution
Office Management
Organizaci
Intraday Management
Go High Level
Client Management
Communicative
Organización
Organization 80%
Issue Resolution
Microsoft Office
Customer Service Rep
Time managment
notion
Microsoft tools
Time Management,
Time mangament
Good Communication
Customer Service Chat
Hubspot
Problem-Solving:
Customer services
Problem-solving.
Time-Management
Inventory & Stock Management
Communication.
customer service,
Customer Service Agent
Dispatch
Time and Calendar Management
Workflow Optimization
Resource Coordination
Client Support
Google Workspace Suite
Interview Coordination
Hotel Reservations Management
Plant Management
Communication Tools
Problem - solving
organizacion
Catalog Management
Calendar and Task Management
Googleworkspace
IT troubleshooting
Patient Support
Stripo
Calendar & Inbox Management
Customer serve
email handling
Service Coordination
Project Management,
9. Time Management
CRM & Software
Google Spreadsheets
Communcation
Organization,
Client Issue Resolution
Operation Management
System Troubleshooting
Process Improvement(SOPs)
DocuSign
Organizativo
Task Organization
Master Data Management
Operations Management:
Events Management
maintenance coordination
Remote Administrative Support
Click Up,
Admistrative Support
o Problem-Solving
Airbnb Operations Management
DNS Management
Reservations Management
Debt Management
Metadata Management

Experience
Education

Executive Assistant

Somewhere | Client: FPM Advisory

November 2025 - January 2026

Managed complex executive calendars across multiple time zones, coordinating internal and external meetings. Coordinated professional travel, including flights, accommodations, and required documentation. Prepared meeting agendas, summaries, and follow-ups to support executive decision-making. Created and documented SOPs to standardize and improve internal processes. Organized and maintained secure virtual data rooms and internal tracking systems to monitor workflows and deadlines.

Data Mapping

Buyers Edge

September 2025 - present

Responsible for collecting, cleaning, and mapping supplier and product data into internal systems to ensure accuracy and consistency. Reviewed datasets, identified discrepancies, standardized formats, and validated data against defined rules.

Property Manager | Administrative Assistant

Aldea Co.

September 2024 - present

Managed maintenance, inventory control, and reservations for 15 Airbnb properties. Conducted routine inventory checks to ensure seamless property operations. Oversaw booking processes to maximize occupancy and guest satisfaction.

Dispatch Coordinator | Customer Service

Key on the Spot Locksmith

July 2024 - October 2025

Coordinated job dispatching for emergency and non-emergency locksmith services. Prioritized and recorded service requests to maintain operational accuracy. Directed locksmiths to locations based on urgency and job requirements.

Virtual Assistant | Administrative Coordinator

Aloha Wellness by Kannary Keo

April 2024 - present

Managed calendar scheduling and email communications. Tracked and followed up with leads, supporting lead nurturing and pipeline organization. Assisted with workflow optimization to improve daily operations. Maintained organized records and reliable administrative support.

Dispatch Coordinator | Customer Service

G&G Services Group

April 2022 - June 2024

Organized and prioritized emergency and routine locksmith service requests. Managed dispatch operations, ensuring timely responses to customer needs. Documented important job details for accurate record-keeping.

Administrative Assistant

Alcohol Free Lifestyle

April 2022 - June 2024

Delivered precise administrative support, including report preparation and task management. Enhanced operational efficiency by streamlining workflows and providing top-tier assistance. Supported team coordination and independent project execution.

Technical Support - Level 1

JD Power

March 2021 - June 2024

Provided Level 1 technical support, troubleshooting and resolving customer issues efficiently. Ensured clear communication with clients, maintaining high satisfaction rates. Adapted to various technical challenges, demonstrating strong problem-solving skills.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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