Ensured the management and optimal communication of consultative sales with channels, along with the recruitment of enterprise channels, training, certification, and marketing events. Provided strategic vision for goal achievement. Generated indicator and forecast reports by brand.

Maintained business operations during the pandemic, audited Sophos antivirus expirations on different platforms (Sophos, Zoho, Quickbooks) to ensure renewal. Followed up on quotes and closures, placed orders, and created technical support tickets. Delivered product presentations and training, along with monthly forecast reports. Recruited end-clients for commercial sessions and populated databases via telephone.

Improved all processes such as: delivery times, administration, data management, production, and purchasing, among others. Developed the CRM project from scratch with support from commercial and general management. Managed a website project for online contact lens sales. Generated all Excel reports for management and decision-making, utilizing CRM and Power BI for General, Commercial, Sales, and Purchasing departments. Also conducted Excel training for the entire organization and new hires.

Salesperson

Salesperson and Cashier

Sales Executive

Responsible for all processes within the company: Logistics, plant distribution, purchasing, personnel management, invoicing, and indicators. Managed payroll calculation and payment. Handled inventory, delivery, customer service, and training.