• Managed calendars, appointments, and meeting scheduling. • Handled email correspondence and administrative tasks. • Coordinated travel arrangements and maintained itineraries. • Prepared documents, reports, and updated company records.

Consulted authors on customized publishing solutions and options. Assessed manuscripts and handled client communications. Supported authors throughout the publishing lifecycle: editing, production, and global distribution.

Identified accommodation based on client preferences. Checked availability, room types, and pricing. Applied sales techniques to increase booking revenue. Managed online payment procedures and offered customer-friendly support.

Filed documents and processed paperwork. Maintained contact with APOS social security representatives. Handled patient and professional support, both virtually and in-person. Managed schedules, meetings, and protocol tracking. Operated Microsoft/Ubuntu systems and general office equipment.