Designed automation solutions using GenAI, ML, LLM, NLP, BPM, and DSA (Data Science and Analytics). Performed LCM (Lifecycle Management) forecasting. Experienced in designing architecture with chatbots, developing performance metrics, and modeling fraud detection.

Currently performing comprehensive administrative management functions and leading business process automation initiatives (CRM, ERP, BPMS, B2B platforms) aimed at enhancing operational efficiency and optimizing the value chain. Focusing on continuous improvement projects and process control related to the sale of a portfolio of occupational health, occupational safety, and occupational medicine services, ensuring regulatory compliance and providing strategic support in corporate risk management for clients.

Implemented integrated projects involving BPMS (Camunda), Data Science and Analytics (DSA), and Robotic Process Automation (RPA) for clients in the financial, energy, and insurance sectors. These projects covered departments such as finance, accounting, legal, and human resources. Utilized platforms including Camunda, Blue Prism, and UiPath, with a focus on long-term initiatives aimed at enhancing automation resilience and business process robustness. Actively contributed to pre-sales through preparing and presenting technical-commercial proposals to Sponsors and Stakeholders.

Assigned to the infrastructure department, worked with the RPA IBM-WDG platform, where the challenge was to set up the entire automation ecosystem, including platform LCM (Lifecycle Management), databases, virtual machines, best practices, standardized scripts, and developer training. Focused on enhancing automation governance by establishing robust access controls, optimizing processing and performance, and ensuring operational reliability, while simplifying Python-based development cycles.

Implemented best practices, infrastructure, and governance frameworks in RPA projects. Conducted technical and economic feasibility assessments, including 'As-Is' and 'To-Be' process and solution designs. Ensured scalability and architectural robustness for the efficient utilization of automation modules across multiple processes. Utilized UiPath and Blue Prism platforms and actively contributed to pre-sales through preparing and presenting technical-commercial proposals to Sponsors and Stakeholders.

Managed projects and developed RPA solutions across diverse industries, including automotive, financial, retail, and logistics. Strong performance in pre-sales through preparing and presenting technical-commercial proposals to Sponsors and Stakeholders. Led the structuring of a Center of Excellence (CoE), implementation of best practices, infrastructure setup, and governance frameworks. Proficient in UiPath, Blue Prism, Automation Anywhere, Automate, and WDG platforms. Experienced in implementing enterprise solutions such as SAP, Salesforce, ServiceNow, Remedy, Service Edge, SolMan, and SRM. Managed projects using Python APIs for data extraction from PDF spreadsheets with OCR-Tesseract (Google–HP) technology.

Coordinated the implementation of RPA initiatives, with strong performance in pre-sales through preparing and presenting technical-commercial proposals to Sponsors and Stakeholders. Participated in projects from the initial process survey, through routine adjustments, generation of process flows and documentation, to solution support. Worked with Blue Prism, Automation Anywhere, UiPath, Automate, and WinAutomation platforms. A notable project was the construction of the after-sales KPIs dashboard for Monsanto (now Bayer) company, using Blue Prism, involving data extraction as well as updating database repositories.

Based at IBM Hortolândia, Brazil, specialized in RPA using Blue Prism with C# and .NET as a certified developer, working on projects for AMEX, Hertz, and various IBM internal contracts in collaboration with multidisciplinary and intercontinental teams. Additionally, developed VBA automations in MS Excel for data extraction from DB2 databases through SQL queries, statistical analysis, and automated generation of operational and management reports in PowerPoint. These reports were produced across multiple time frames —weekly, monthly, quarterly, semi-annual, and annual—with customized layouts and statistical treatments, reducing the preparation time from several hours to just a few minutes.

Structured administrative functions for managerial improvements and organization of business processes, including goal and objective implementation. Improved tax and accounting processes with cash flow routines, accounts payable and receivable, and financial contributions with creditor institutions. Coordinated virtual store operations and field coordination for an importing and engineering company specializing in renewable energy solutions.

Developed, implemented, and supported ERP solutions for industry and resale. Provided support contracts for configuration and maintenance of networks, servers, and workstations for IT infrastructure management.

Served as ISO 9001 Consultant and Board Representative from 2010 to 2013. Prior to that, held the role of Quality Manager and Board Representative from 2007 to 2010.

Developed industrial maintenance paints.

Developed analytical methodology for new drugs (generics) using techniques such as GC-MS, HPLC, IR, IR-NEAR, UV-VIS, dissolution, gravimetry, and titrations.

Developed UV Cured Paints and Varnishes and served as an ISO 9001 internal auditor (2004-2005). Developed Paints and Varnishes and acted as an Internal Auditor during the deployment of ISO 9001 (2002-2003).

Performed environmental organic chemistry analysis of drinking water and fluvial water. Utilized analytical techniques in gas chromatography (GC) with mass spectrometer detector (MS) and flame ionization detector (FID). Worked with ISO 17025 System.

Coordinated and taught interdisciplinarity of the Exact Sciences.

Served as General Coordinator of sales and sales representatives, focusing on sales and negotiation strategies nationwide (2003-2004). Responsible for purchases of products for formulation and packaging, implementation of Kanban system for corporate stock control and planning, and production control. Conducted financial viability of products and development of products and processes (1999-2002).

Specialized in surface treatment systems, quality control, and electrostatic powder coating.

Mathematics and physics teacher.

Mathematics teacher.

Controlled industrial and domestic wastewater treatment. Handled boiler water treatment and cooling of engines. Conducted microscopic analysis of domestic effluents.