Simera Professional Key (SPK)

Hanbar R

Paraguay

Customer Service Agent

1 yr exp

Skills

Adaptability
Customer Retention
Customer Service
Technical Support
Time Management
Kustomer
Tech Support
Customer Orientation
Customer Segmentation
Team Collaboration
Compliance
English
IT Support
spanish
IT and Technical Support
Customer service skills
Analytical Thinking
Customer Service Specialist
costumer service
Custumer service 70%
Spanish
Customer Service Rep
Trilingual
Supportive
Adaptabilid
Time managment
Bilingual
Time Management,
Time mangament
Customer Service Chat
analythical thinking
billingual
Customer services
Time-Management
Customer Experience Analyst
adaptabilité
Teamwork & Collaboration
Adaptability.
customer service,
Technical Support Manager
Travel management
Technical Support Specialist
adaptabilty
Adaptabiity
file management
adpatability
Customer serve
9. Time Management
IT technical support
Technical Support (SaaS)
case documentation
live management
Billing Support
Adabiility
Adaptabilility
tax compliance
Tender management
Bilingual Support
IT Technical Support

Hanbar R

Paraguay

Customer Service Agent

1 yr exp

Skills

Adaptability
Customer Retention
Customer Service
Technical Support
Time Management
Kustomer
Tech Support
Customer Orientation
Customer Segmentation
Team Collaboration
Compliance
English
IT Support
spanish
IT and Technical Support
Customer service skills
Analytical Thinking
Customer Service Specialist
costumer service
Custumer service 70%
Spanish
Customer Service Rep
Trilingual
Supportive
Adaptabilid
Time managment
Bilingual
Time Management,
Time mangament
Customer Service Chat
analythical thinking
billingual
Customer services
Time-Management
Customer Experience Analyst
adaptabilité
Teamwork & Collaboration
Adaptability.
customer service,
Technical Support Manager
Travel management
Technical Support Specialist
adaptabilty
Adaptabiity
file management
adpatability
Customer serve
9. Time Management
IT technical support
Technical Support (SaaS)
case documentation
live management
Billing Support
Adabiility
Adaptabilility
tax compliance
Tender management
Bilingual Support
IT Technical Support

Experience
Education

Customer Service Agent

Claro Telecomunicaciones

March 2023 - September 2023

Resolved customer inquiries regarding billing, plans, device usage, and service changes, handling high call volumes while maintaining service quality. Processed contracts, payment agreements, and confidential customer records with accuracy and compliance. Performed retention tasks, reducing churn by offering tailored plan recommendations and solutions. Utilized CRM platforms and Office 365 for case management and contract verification uploads.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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