Manage dining and private event reservations for club members, ensuring accurate scheduling and seamless service coordination. Prepare event materials including menus, place cards, buffet labels, and table numbers for club functions and special events. Create detailed floor plans and seating arrangements to optimize service flow and guest experience. Coordinate with kitchen and service teams to ensure proper timing and operational organization during dining services and events. Provide administrative support to the Food & Beverage department while maintaining organized records and communications.

Support administrative operations for the Food & Beverage department including reports, reservations coordination, and internal communications. Design promotional materials and event flyers using Canva and digital tools for club events and seasonal activities. Assist restaurant operations in multiple front-of-house roles including hostess, server assistant, and food runner during high-volume service periods. Support floor operations to ensure smooth service flow and an excellent guest experience for club members.

Managed front desk operations for the Spa, Salon, and Fitness Center assisting a high volume of club members and guests daily. Coordinated appointments, check-ins, and check-outs while ensuring accurate payment processing according to club policies. Provided detailed information about wellness services, programs, and seasonal events to members and guests. Maintained organized schedules and reservations for spa and fitness services while assisting with operational tasks including inventory tracking and data updates.