Worked as an appointment setter and customer service representative, doing outbound and inbound calls for a Texas-based dentist office, managing schedules, claims, and insurance inquiries.

Reviewed official documentation for claims regarding totaled or salvaged vehicles, made outbound calls to request missing or rejected documentation, worked alongside insurance companies, and provided customer support to explain documentation requirements.

Installed optic fiber on the streets, conducted sales, and provided customer support during the installation process. Learned to work in a team to achieve better installation results.

Processed data entry for used, new, or leased vehicle contracts, improving reading and writing skills due to the high volume of documents processed daily.

Worked as a rental advisor and customer service representative for a car agency, answering customer questions regarding locations and guiding them through the process of renting or leasing a vehicle.