I used to schedule appointments and dispatch for translation and transportation services at ProCare, an insurance company

I used to perform as Tier 1 and tier 2. On tear 1 it means fixing the internet printer connection, ink cartridge failure, sending cartridges, printer, username and password reset. On tear 2 I used to do hard reset, factory reset and remote control taking. I also used to be a top performer, keeping more than 90 % of good surveys,

• I used to process payments, bridge payments, plan changes, plan upgrades and downgrades, credits, schedule technician visits, network reset, and system checks about local outages. I used to do callbacks sometimes depending on the customer´s case

I used to promote health products such as Cebria for brain health, Prosvent for prostate health, innovative solutions like WalkFitt orthotic foot products and cutting-edge construction tools like Rotorazer. I used to keep a sales success rate ranging from 50% to 75%, receiving incentives such as gift cards and performance bonuses.

Promoting health products like Cebria for brain health, Prosvent for prostate health, WalkFitt orthotic foot solutions, innovative construction tools such as Rotorazer; working in client intake, technical support for telecommunications, assisting with HP printers, and scheduling appointments for translation and transportation services.