Simera Professional Key (SPK)

Alejandro Antonio A

Nicaragua

Sales Development Representative

$ 2,200/month

10+ yrs exp

Skills

  • Active Listening
  • Cold Calling
  • Customer Satisfaction
  • BDR/SDR
  • MS Office
  • Power Point
  • Cold Emailing
  • HubSpot CRM
  • Excel
  • PowerPoint

Alejandro Antonio A

Nicaragua

Sales Development Representative

$ 2,200 /month

10+ yrs exp

Skills

  • Active Listening
  • Cold Calling
  • Customer Satisfaction
  • BDR/SDR
  • MS Office
  • Power Point
  • Cold Emailing
  • HubSpot CRM
  • Excel
  • PowerPoint

Sales Development Representative

TOP FLOOR MARKETING
July 2022 - September 2023

Reach out to new leads, qualify them and push them further down the sales funnel. Set up appointments.

Retention Sales agent

ONELINK BPO
December 2017 - July 2022

Ensure High level of customer satisfaction through proactive support and active listening, address customer concerns and provide solutions, Educate customers on the value of our services.

Retention Sales agent

ONELINK BPO
December 2017 - July 2022

Ensure High level of customer satisfaction through proactive support and active listening, address customer concerns and provide solutions, Educate customers on the value of our services.

English Instructor

KEISER UNIVERSITY
October 2017 - December 2019

Organize Classroom lectures and coursework, Prepare materials and activities, assign homework and interesting exercises, identify students with special requirements and create individualized plans, Determine exam and assignment grades, Provide feedback based on workload and classroom behavior.

Sales agent

CONVERGYS
October 2017 - December 2017

Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand the customer requirements and close sales.

English Instructor

KEISER UNIVERSITY
October 2017 - December 2019

Organize Classroom lectures and coursework, Prepare materials and activities, assign homework and interesting exercises, identify students with special requirements and create individualized plans, Determine exam and assignment grades, Provide feedback based on workload and classroom behavior.

Sales agent

CONVERGYS
October 2017 - December 2017

Contacting potential or existing customers to inform them about a product or service using scripts. Answering questions about products or the company. Asking questions to understand the customer requirements and close sales.

Sales Representative

GREAT HEALTHWORKS
June 2017 - October 2017

Sell products and services to customers remotely on-line via phone, filling out customer forms. SITEL

Sales Representative

GREAT HEALTHWORKS
June 2017 - October 2017

Sell products and services to customers remotely online via phone, filling out customer forms.

Customer Service Representative

Capital One ASG
January 2014 - December 2015

Job Duties : Support customers by providing helpful information, answering questions, processing payments. ON CALL FOR YOU SERVICES

Customer Service Representative

Capital One
January 2014 - December 2015

Support customers by providing helpful information, answering questions, processing payments.

Customer Service Representative

Capital One Payment
September 2013 - April 2017

Support customers by providing helpful information, answering questions, processing payments.

Customer Service Representative

SITEL
September 2013 - April 2017

Support customers by providing helpful information, answering questions, processing payments.

Telemarketing

Capital One ASG
May 2010 - September 2013

Talk to potential customers on the phone and selling products and set up appointments.

Telemarketing

ON CALL FOR YOU SERVICES
May 2010 - September 2013

Talk to potential customers on the phone and selling products and set up appointments.

Customer Service/Recruiter

G & B TRUCKING
September 2008 - October 2012

Help identify particular skills or abilities that are necessary for a position applied for.

Customer Service / Recruiter

G & B TRUCKING
September 2008 - October 2012

Help identify particular skills or abilities that are necessary for a position applied for.

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

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