Defined and evaluated target customer profiles to focus outreach on the most relevant industries, company sizes, and decision-makers. Generated new business opportunities through consistent outbound outreach via phone, email, and LinkedIn. Assessed potential leads by uncovering business needs, challenges, and overall fit with campaign objectives. Scheduled discovery calls with qualified prospects and ensured a smooth transition to the Account Executive team. Maintained accurate CRM records by logging prospect interactions, follow-ups, and pipeline updates in Salesforce.

Researched and reviewed the Ideal Customer Profile (ICP) for each client campaign to ensure we were targeting the right industries, company sizes, and decision-makers. Reached out to new prospects daily through calls, emails, and LinkedIn, creating personalized messages that sparked real conversations. Qualified leads by identifying their challenges, goals, and fit with our client’s ICP before scheduling meetings. Set appointments with qualified prospects and coordinated smooth handoffs to account executives. Maintained detailed and accurate updates in Salesforce, tracking all communication and pipeline activity. Collaborated with teammates to refine messaging and outreach strategies based on campaign performance and feedback.

Set up meetings or calls between prospective customers and sales executives. Identified the needs of prospects, and suggested appropriate products or services. Scheduled appointments, meetings, and demos through warm calls. Completed communication sequences in line with the sales process including reach-outs and prompt follow-up communication to nurture leads and prospects.

Prospected new business through cold calls, emails, and LinkedIn, keeping outreach genuine and personal. Found and reached out to decision-makers across different industries, booking qualified meetings for account executives. Kept a steady follow-up cadence to stay top of mind with prospects and move them through the pipeline. Managed all outreach and activity in the CRM, keeping everything organized and updated for the team. Reviewed each campaign’s Ideal Customer Profile (ICP) to make sure we were targeting the right people and industries.

Facilitated and supported training programs for new hires and existing employees. Prepared materials and schedules for new hire training and nesting processes. Produced reports on key performance indicators (KPIs). Created presentations and conducted debrief sessions to communicate findings and updates. Developed and implemented motivational programs to enhance employee engagement and performance. Experienced in facilitating training and meetings both onsite and remotely, ensuring effective communication and engagement regardless of location.

Assessed applicants' knowledge, skills, and experience to best suit open positions. Conducted interviews and sorted through applicants to fill open positions. Attracted suitable candidates through databases, online employment forums, social media, etc. Collaborated with department managers to compile a consistent list of requirements. Completed paperwork for new hires.

Facilitate and support training program Prepare New Hire Training and Nesting Process Produce Reports KPIs, presentations and debrief sessions Motivational Program Experience Facilitating onsite and remote Recruitment Department Conduct Interview Recruited potential employees for different account Identify Vacancy and Evaluate Need Participated in Job Fairs part of recruiting strategy

Visited high schools to promote the university. Recruited students and provided information about university programs and opportunities. Performed accurate data entry tasks to maintain up-to-date records of student recruitment activities and other relevant information.

Visit High School Students, promote the University Recruit Students Data Entry

Record Management Acting as point of contact between the executive and external Client Undertaking the task of recieving calls, take messages and routing correspondence