Streamline Personal Injury case workflows by requesting and auditing comprehensive medical and billing records. Manage criminal defense and traffic litigation files through the MyCase portal, ensuring all legal documentation is accurate and filed timely. Serve as a primary bilingual liaison, conducting intake for Spanish-speaking prospects and providing real-time interpretation for attorney consultations. Coordinate complex legal calendars for upcoming hearings and provide proactive case status updates to clients.

Administered utility cost control for a portfolio of 300+ clients, generating precise invoicing for electricity, water, and HVAC services. Negotiated and managed service contracts and work estimates for large-scale facility maintenance, including generators and industrial HVAC systems.

Developed comprehensive cost budgets and contractor payment schedules for construction projects. Optimized material usage by analyzing concrete pour volumes and monitoring waste percentages to reduce overhead. Maintained rigorous inventory control for framing systems and presented monthly cost analysis reports to senior management.

Monitored the end-to-end intake of purchase orders to ensure strict adherence to quality control standards and processing accuracy.