Manage and transact business directly with customers from inbound (hotline) and outbound calls with the help of MQLs. Identify customer type/need early in the discussion to route i.e. Direct, Territory, Named Accounts, Midmarket, etc. Create, build, close and transact a qualified pipeline of customers. Fully qualify and map partners, business processes and technical requirements on deals. Create and manage a database of leads using Salesforce, efficiently processing all opportunities, tracking, reporting and maintaining to close or transferring to appropriate team. Managing time effectively by multitasking among outbound calls, inbound calls, training, administration and career development.

Responsible for identifying, validating, creating, and qualifying new account opportunities in assigned accounts, territories, or buying centers for the channel, inside and field sellers to pursue. Qualified marketing-generated demand, demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold.

Price calculation and negotiation of terms of sale. Proactive person to search for opportunities for contract renewals. Tracking the sale from start to finish: Offer, Sale, and Billing. Helping on renewals with partners all around Latin America and USA (English, Portuguese and Spanish).