Developed customized technological solutions for clients, including IVRs, bots, and dynamic web forms using Vue.js, JavaScript, SQL, and Python. Created the company’s first AI-powered phone bot, improving automation and client interaction capabilities. Built forms integrated with AI to log and analyze client calls, enhancing reporting and operational efficiency. Maintained and resolved critical issues in the area’s largest CRM project, ensuring reliability and scalability. Designed and implemented webhook flows and API integrations to optimize client workflows. Delivered training sessions in English and Spanish for partners on telephony, AI bots, and webhooks, leveraging teaching expertise to upskill teams.

Assisted and later led intensive web development bootcamps, teaching HTML, CSS, JavaScript, and fundamentals of Front-End and Back-End development. Promoted to Lead Front-End Instructor, receiving top student evaluations and recognition for course quality. Teaching at least 25 students per course. Designed and delivered training programs for both academy students and high school learners at Ánima, strengthening communication and mentoring skills. Collaborated with other instructors to improve course content and introduce innovative learning methods.