Simera Professional Key (SPK)

Jessica M

Guatemala

Administrative Analyst | Process Management & Reporting

$ 2,700/month

10+ yrs exp

Business Administration professional with experience in administrative operations, process management, data analysis, and reporting. Strong background supporting corporate and cross-functional teams through data organization, operational coordination, and client onboarding. Experienced working with SaaS platforms, cloud-based tools, and providing basic technical support. Detail-oriented, highly organized, and comfortable working in fast-paced, remote, and international environments.

Skills

  • Operations Coordination

Jessica M

Guatemala

Administrative Analyst | Process Management & Reporting

$ 2,700 /month

10+ yrs exp

Intro Video

Business Administration professional with experience in administrative operations, process management, data analysis, and reporting. Strong background supporting corporate and cross-functional teams through data organization, operational coordination, and client onboarding. Experienced working with SaaS platforms, cloud-based tools, and providing basic technical support. Detail-oriented, highly organized, and comfortable working in fast-paced, remote, and international environments.

Skills

  • Operations Coordination

Administrative Analyst | Process Management & Reporting

Avanmed, S. A.
October 2022 - present

Prepare, review, and audit management reports to track performance and results. Follow up on operational processes and verify information accuracy. Organize and manage data, system accesses, and platform integrations. Coordinate client onboarding and provide initial support during implementation. Prepare recaps and assist with follow-up meetings. Maintain ongoing communication with clients and internal teams to support daily operations.

Administrative & Technical Support Specialist

Innovative Contact Solutions
August 2021 - August 2022

Handle billing and charge-related inquiries from clients. Provide basic technical support for digital platforms. Assist with the setup and configuration of online stores. Track requests and document cases in internal systems.

Administrative Executive / Events

Hotel Casa Santo Domingo
January 2020 - August 2021

Assist and advise clients for corporate and social events. Prepare quotes and confirm event details. Coordinate logistics and organize event information. Communicate with clients and internal teams to ensure proper execution.

Administrative Assistant

Asociación Colonial Bilingüe
January 2014 - January 2019

Provide administrative support to management and finance departments. Manage collections, registrations, and related documentation. Organize files and follow up on administrative processes.

Smart Scores

Communication
80
Role Fit
95
Adaptability
70
Problem-solving
80

Smart Skills

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