Alpheratz Cia.
November 2021 - present
Directed full project lifecycle management, from customs logistics and delivery through system integration and post-sales service for 15+ security and defense technology projects annually. Defined project scope, objectives, and deliverables, ensuring alignment with business goals and client needs across diverse projects. Developed detailed project plans, schedules, and budgets for projects valued between $20K and $4M, coordinating procurement and logistics for specialized security systems such as drones, forensic technologies, intelligence software, and robotics. Led cross-functional teams, assigning tasks, managing resources, and ensuring timely customs clearance. Monitored project progress meticulously, adapting plans to meet evolving objectives, budget constraints, and tight deadlines. Identified and mitigated project risks, issues, and change requests, maintaining high project quality and client satisfaction. Ensured quality control through rigorous operational testing and technical validation of security and defense system integrations. Communicated project progress, risks, and performance metrics to stakeholders and senior management. Negotiated and executed 50+ end-user contracts annually, ensuring alignment with legal, technical, and service standards. Collaborated with 10+ international suppliers and engineering teams, driving successful multi-country project execution. Delivered customized training programs for clients and internal users, ensuring optimal usage and satisfaction with delivered solutions. Provided after-sales support and client success management to solidify long-term partnerships.