Simera Professional Key (SPK)

Gustavo R

Mexico

Remote Appointment Setter

$ 2,200/month

6 yrs exp

I am passionate about helping others. I really enjoy resolving problems and the satisfaction that it brings. I am versed in the customer service field, specifically in the medical field and appointment setting field.

Skills

  • Active Listening
  • IT Management
  • Problem Solving
  • Talent Management
  • Team Management
  • Time Management
  • ATS Management
  • Data Entry
  • Microsoft Office 365
  • Microsoft Office Suite
  • Database Entry
  • Problem-Solving
  • Fast Learner
  • Office Management
  • Microsoft Suite
  • Client Management
  • Microsoft Office
  • Time managment
  • Problem Solver
  • Time Management,
  • hardworker
  • Time mangament
  • Problem-Solving:
  • Time-Management
  • customer service,
  • Problem - solving
  • Appointment Scheduling
  • 6. Problem Solving & Troubleshooting
  • 9. Time Management
  • Problem Saving
  • •Strong written and verbal communication
  • o Problem-Solving
  • fast lerner

Gustavo R

Mexico

Remote Appointment Setter

$ 2,200 /month

6 yrs exp

I am passionate about helping others. I really enjoy resolving problems and the satisfaction that it brings. I am versed in the customer service field, specifically in the medical field and appointment setting field.

Skills

  • Active Listening
  • IT Management
  • Problem Solving
  • Talent Management
  • Team Management
  • Time Management
  • ATS Management
  • Data Entry
  • Microsoft Office 365
  • Microsoft Office Suite
  • Database Entry
  • Problem-Solving
  • Fast Learner
  • Office Management
  • Microsoft Suite
  • Client Management
  • Microsoft Office
  • Time managment
  • Problem Solver
  • Time Management,
  • hardworker
  • Time mangament
  • Problem-Solving:
  • Time-Management
  • customer service,
  • Problem - solving
  • Appointment Scheduling
  • 6. Problem Solving & Troubleshooting
  • 9. Time Management
  • Problem Saving
  • •Strong written and verbal communication
  • o Problem-Solving
  • fast lerner

Remote Appointment Setter

Nurtureme
March 2026 - May 2026

Make over 200+ out bound calls per day, using Gohighlevel, Slack, sending and replying to emails, text messages, note taking, and calendar management.

Remote Appointment Coordinator

Aspire Healthcare Solutions
October 2025 - December 2025

Managed calendar and made appointments for technicians, making outbound calls through a VOIP (Tella) to set the appointments. Performed a high amount of data entry, critical/active thinking, received inbound calls, troubleshot issues, and handled route mapping. Worked with electronic health records for clients, keeping sensitive information safe, and completed intake processes.

Customer Service Representative (Remote)

MAXIMUS
November 2021 - October 2025

Received inbound calls for clients applying for marketplace health insurance. Performed a high amount of data entry and critical thinking. Handled intake for new applicants and updated applications. Sent tax paperwork to clients, managed escalations for tax credit discrepancies, reset passwords/usernames, and followed all HIPAA guidelines.

Customer Experience Associate

Anywhere Works/Full Creative
August 2019 - October 2021

Worked as an answering service for over 10,000 companies, taking many inbound calls from different companies. Performed data entry, scheduled appointments for law offices, oil change companies, and home improvement companies, including their intake forms. Placed orders, delivered messages to clients, and transferred calls.

Smart Scores

Communication
90
Role Fit
90
Adaptability
90
Problem-solving
60

Smart Skills

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