I conducted high-volume outbound outreach to warm leads who had expressed interest in website automation, online reputation management, and Google Reviews through Facebook and other social media marketing campaigns. Qualified prospects, identified business needs, and scheduled product demonstrations with Account Executives, while capitalizing on opportunities to close deals when appropriate. Managed lead activity using GoHighLevel and HotProspector, maintaining accurate CRM records, tracking pipeline progression, and re-engaging missed appointments and no-show prospects to maximize conversion opportunities. Consistently operated in a fast-paced, KPI-driven sales environment, averaging 400+ outbound calls per day and achieving a target of 120 qualified meetings per bi-weekly pay period.

Kensington Sales Group works with companies that sell to the Public Sector through lead generation and market research. KSG clients enjoy the benefits of an experienced sales team of Public Sector sales and marketing professionals employing our proven methods to connect with jurisdictions in North America. As an appointment setter, I was to manually make from 120 to 180 calls per day for either the internal campaign or for one of the KSG clients’ lists as needed. Looking for 1-5 appointments set per week and a close to 100% attendance rate for those appointments set due to calling and emailing before the demo/appointment, along with calls and emails to reschedule if someone no-shows with and/or without notice.

Skyline Payments is a financial institution that offers an alternative to QuickBooks’ Intuit as a Merchant Provider for credit card processing for outstanding and pending invoices. One is to make 200 calls a day to qualify and book appointments with prospects for the Account Manager to give a product demonstration and close a deal. We are trained in financial lingo, basic accounting formulas, and terms. We continuously received feedback to manage calls and scenarios more effectively. The focus is not on the old-school sales approach, but rather on a customer service-based approach that creates a bond and a genuine connection with prospects, ultimately securing formal appointments for Account Managers.