• Keep track of the expiration dates of all passports to avoid immigration charges. • Handle immigration processes for the residency or departure of foreign workers in the company. • Create monthly payrolls, including overtime, absences and any type of permissions. • Create job postings in the different social media apps to conduct interviews with potential employees. • Achievements: 100% efficiency, no fees within immigration and good organization on pay dates.

Do the onboarding process with new customers to ensure the correct use of the app. Assist the customer in navigating the platform’s various processes and help them arrange load bookings. Direct communication with carriers and brokers to promote our various plans in the hauling industry. Achievements: 100% client satisfaction and meeting monthly sales goals.

Ensure the emotional and mental well-being of team members. Deliver motivational speeches before and after games. Conduct therapeutic sessions with players and create a plan to improve their skills. Achievements: The team finished in 4th place at the national tournament.

Receiving information from insurance companies, hospitals, schools, government offices, and financial institutions in a specific language, either Spanish or English, for interpretation into the target language. Achievements: 100% rating on quality indicators.

Provide technical support to particular Windstream customers. Direct communication with companies, handling invoices, creating reports, and managing client requests. Achievements: More than 95% customer satisfaction and all monthly goals met.

Verify that all agents’ interactions (emails and calls) with clients are conducted properly to guarantee customer satisfaction. Achievements: 100% client satisfaction.

Technical support and customer service for Google Nest home devices and app. Handle all support, review, and replacement processes for defective equipment. Achievements: 100% customer satisfaction.