Developed an interactive Power BI dashboard to monitor cases, integrating dynamic visualizations and key performance metrics. Performed data analysis using Excel files to identify patterns and support better decision-making. Implemented a connection between Power BI and the company database to automate real-time data updates.

Trained in PostgreSQL fundamentals, including database navigation, basic queries, and understanding relational models. Learned essential Linux commands for system management and basic operations. Gained exposure to real-world workflows in infrastructure and database environments.