Managed complete sales lifecycle for Commercial portfolio, guiding clients from discovery and qualification through presentation, negotiation, and contract execution. Served as trusted advisor identifying business challenges and mapping Smartsheet solutions. Developed and executed sales campaigns using Outreach, ZoomInfo, Gemini & NotebookLM to create new pipeline. Maintained healthy pipeline, forecasted sales, tracked activities in Salesforce. Used MEDDIC and BANT methodologies to qualify opportunities and nurture client relationships.

Identified prospects via emails, calls, meetings; handled Google Cloud Platform campaigns. Conducted deep dives into customer projects and needs, provided tailored Google Cloud solutions. Nurtured and grew long-term relationships with Google Cloud customers. Analyzed customer data using Salesforce, Gemini, ClientSight. Used ZoomInfo and LinkedIn to engage key decision-makers. Promoted to Field Representative for startup companies; developed campaign providing health check workshops, funding discussions, and resource allocation, increasing upselling opportunities.

Investigated and corrected disputed items on credit reports, reviewed legal documents and evidence. Managed high volume inbound calls and emails via Salesforce. Ensured accurate updates to credit files, contributed to financial well-being of individuals. Ensured compliance with U.S. financial regulations including Fair Credit Reporting Act (FCRA).

Managed diverse banking inquiries, reviewed transaction details and deposits, tracked and escalated fraudulent activity. Provided direct support ensuring accuracy and security in customer financial interactions.