Optimized data management in CRM Bitrix24, improving the quality of Leads and Deals records. Developed interactive dashboards through BI tools for the good presentation of information in order to make decisions based on data. Taught old and new coworkers about the right use of the CRM system and its standardized processes. Implemented SQL and Power Query queries to identify hidden opportunities in the database. Developed Lookalike profiles for cold prospecting campaigns on LinkedIn, increasing targeting efficiency. Managed and qualified leads for the sales team, improving the quality of prospects and reducing the sales cycle.

Optimized warehouse organization, reducing product search time by 30% and improving operational efficiency. Implemented precise controls for the registration of inputs and outputs, reducing losses due to inventory errors. Coordinated the preparation of orders for shipment, ensuring on-time delivery and reducing errors. Managed the efficient distribution of merchandise, increasing customer satisfaction through agile and accurate dispatching. Assisted in stock control, improving inventory accuracy by using Excel templates.

Prepared reports, statistics, and projections of short and long-term results. Developed presentations and training for new and existing staff. Editor and content creator for social networks and member of the technology committee. Led work groups in different territories of up to 10 people. Managed CRM Database Control (CRM AreaBook), auditing the well-registered information by the team. Made cold calls for cold and warm lead prospecting. Communicated with customers to prospect valuable leads in person and remotely (CRM AreaBook). Personal Assistant Manager.

Optimized warehouse organization, reducing product search time by 30% and improving operational efficiency. Implemented precise controls for the registration of inputs and outputs, reducing losses due to inventory errors. Coordinated the preparation of orders for shipment, ensuring on-time delivery and reducing errors. Managed the efficient distribution of merchandise, increasing customer satisfaction through agile and accurate dispatching. Assisted in stock control, improving inventory accuracy by using Excel templates.