Manage 40+ active personal injury cases from intake through settlement. Handle client onboarding, medical treatment monitoring, and communication with insurance companies. Prepare demand packages, settlement releases, and coordinate with government agencies regarding liens. Work within Filevine and Meister Task.

• Prepare reports for donors and program partners on a quarterly basis. • Prepare presentations of project updates for board meetings and other stakeholders. • Identify grant opportunities and support the preparation and submission of project proposals. • Prepare and design the organization’s yearly report. • Direct and support the development of communication and marketing campaigns, including monthly emails for raising funds. • Coordinate with external providers to print documents and other promotional materials. • Maintain professional working relationships with local partners and US donors. • Prepare and send gratitude notes in response to monetary contributions. • Provide administrative assistance to the executive director as needed.

Supported the U.S. Refugee Admissions Program by managing interview calendars, applicant communication, and case file maintenance. Ensured adherence to U.S. Government confidentiality requirements.

• Supported nursing staff with daily tasks, enhancing workflow efficiency. • Administered medications via oral, IV, and intramuscular injections and monitored responses. • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms. • Documented patient information accurately in electronic health records. • Ensured patients’ health and maintained detailed records of nursing care. • Performed regular rounds to check on well-being of patients. • Collaborated with healthcare staff to assess patient’s physical, psychosocial, and nutritional needs. • Adhered to established protocols, standards of practice, and regulations in medication administration and overall nursing care. • Monitored patient vital signs, reporting any changes to experienced nursing staff. • Followed all personal and health data procedures to effectively comply with HIPAA laws.