Simera Professional Key (SPK)

Gabriela S

Honduras

OPERATIONS / DISPATCH ASSISTANT

$ 1,800-$ 2,700/month

3 yrs exp

Results-driven professional with 4 years of experience in customer support, sales, and dispatch operations. Strong background in high volume environments where conversion, communication, and quick decision making were essential. Experienced in handling inbound customer requests, identifying needs, and successfully converting inquiries into confirmed bookings. Comfortable working independently under pressure while maintaining accuracy, speed, and customer satisfaction.

Skills

  • Cold Calling
  • Customer Service
  • Microsoft Excel
  • Sales
  • Salesforce
  • Inbound Sales
  • Reservations Agent
  • Verbal Communication
  • Problem-Solving
  • Organization
  • File Organization
  • • Attention to detail and problem solving.
  • • Ability to handle multiple tasks and prioritize effectively
  • Data Entry & Document Management
  • Logistics and Operations Management
  • administration and organizational skills
  • Clear and effective communication
  • Appointment Scheduling
  • Administrative Operations
  • Dispatch & Route Coordination
  • Bilingual Customer Support (English-Spanish)

Gabriela S

Honduras

OPERATIONS / DISPATCH ASSISTANT

$ 1,800-$ 2,700/month

3 yrs exp

Results-driven professional with 4 years of experience in customer support, sales, and dispatch operations. Strong background in high volume environments where conversion, communication, and quick decision making were essential. Experienced in handling inbound customer requests, identifying needs, and successfully converting inquiries into confirmed bookings. Comfortable working independently under pressure while maintaining accuracy, speed, and customer satisfaction.

Skills

  • Cold Calling
  • Customer Service
  • Microsoft Excel
  • Sales
  • Salesforce
  • Inbound Sales
  • Reservations Agent
  • Verbal Communication
  • Problem-Solving
  • Organization
  • File Organization
  • • Attention to detail and problem solving.
  • • Ability to handle multiple tasks and prioritize effectively
  • Data Entry & Document Management
  • Logistics and Operations Management
  • administration and organizational skills
  • Clear and effective communication
  • Appointment Scheduling
  • Administrative Operations
  • Dispatch & Route Coordination
  • Bilingual Customer Support (English-Spanish)

OPERATIONS / DISPATCH ASSISTANT

C&C LOGISTICS
March 2025 - May 2026

Coordinate daily dispatch operations and manage scheduling of services. Communicate with drivers and teams to ensure timely execution of operations. Ensure accurate documentation and communication of logistics information. Support issue resolution and maintain smooth workflow between all parties.

Sales/Dispatcher

Pacific Ways Logistic/Pacific Capital Group
April 2023 - December 2023

Managed scheduling and dispatch coordination for transportation services. Handled customer communication and resolved service-related inquiries. Supported sales and client support activities. Maintained accurate operational records and service updates.

Reservation Sales Agent

TravelPass Group
November 2021 - March 2023

Assisted customers with reservations, inquiries, and service information. Provided support via communication channels ensuring high service quality. Updated booking and customer records accurately. Handled multiple client interactions in a fast-paced environment.

Smart Scores

Communication
90
Role Fit
90
Loyalty
90
Adaptability
80
Problem-solving
80

Smart Skills

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