Conducted over 100 outbound calls per day to identify potential business clients and schedule on-site meetings for regional sales representatives. Applied persuasive communication and strong listening skills to engage decision-makers and build rapport from the first contact. Maintained detailed records of calls, appointments, and outcomes in CRM systems to ensure smooth coordination between sales and operations teams. Consistently exceeded weekly appointment-setting goals by combining persistence, organization, and clear communication. Collaborated with supervisors to refine call scripts, improve lead quality, and optimize conversion from scheduled appointments to closed deals.

Led B2B sales operations for construction materials and industrial clients, managing negotiations involving large purchase orders and multi-party coordination. Generated and qualified leads through targeted outreach, increasing client portfolio and repeat contracts. Collaborated with marketing and product teams to align offers with client needs and market trends. Maintained an active CRM pipeline, tracking prospects, conversions, and retention metrics. Built long-term customer relationships through trust, transparency, and consistent follow-up.