Collaborate with cross-functional teams to develop and implement effective GIAM strategies Design and deploy IAM solutions to manage user identities and access privileges Ensure compliance with industry regulations and internal security policies Perform risk assessments and identify vulnerabilities in existing systems Provide technical expertise and guidance in the area of IAM best practices Support end-to-end project initiatives related to identity and access management Work closely with Global Service Delivery Managers and Operations Teams to maintain secure database and CyberArk infrastructure systems.

Installed and configured new computer systems, ensuring proper network connectivity and security measures. Designed and maintained network infrastructure for seamless connectivity and optimal performance. Managed user account creation and administration across various systems and platforms.

- Successfully automated the deployment process of a web application from staging to production using GitHub Actions, Docker, and AWS - Increased the speed of deployments by automating the process using CI/CD pipelines - Created a GitHub action that deploys a fully functional terraform infrastructure on AWS to automate the creation of a simple VPC, internet gateway, subnet, route table, route table association, security group, and a EC2 instance for a website. It took about 2 hours to create the - whole infrastructure, 2 hours to create the GitHub action and 2 hours to write the README file.

Collaborated with product development teams to implement identity and access management controls. Utilized JavaScript programming logic to enhance access control measures. Worked closely with senior engineers to enhance knowledge and skills in IAM practices. Demonstrated a proactive approach to learning and adapting to new technologies and processes.

Collaborated with Agile teams to develop and implement identity and access management controls. Utilized Azure DevOps for task management and progress tracking. Conducted comprehensive testing and analysis to ensure robust coverage, including edge cases and negative scenarios. Implemented testing principles to enhance security and minimize vulnerabilities. Worked on improving access control policies and technologies to protect sensitive information and assets.

- Ensure Quality of features by creating manual test cases, tracking, logging and reporting - Work Collaborative with QA and developers to ensure new releases through Kanban approach. - Creating test data using MongoDB and Postman for Development testing. - Identifying, reproducing and reporting defects

- Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary. - Keep customers informed of progress during the issue lifecycle and make follow-up calls or communications in a timely manner. - Investigated and resolved complex customer issues. - Provided excellent customer service and support to users - Developed a strong understanding of various software applications and hardware components. Applied problem-solving skills to identify root causes of technical issues and propose effective solutions.