Provided daily administrative support to a New York-based real estate agent, managing scheduling and organization. Coordinated international teams across Nepal, Italy, and the USA for the charity We Raise Hope, overseeing donor databases, fundraising campaigns, and global communications. Managed invoicing, supplier coordination, and expense tracking for a luxury jewelry studio, supporting production, client orders, and inventory control. Maintained digital systems for contracts, listings, and marketing using Google Workspace, Monday.com, and HubSpot. Supported marketing efforts through newsletters, social-media content, and promotional updates, while developing efficient workflows and reporting tools across all operations.

Accounting review and closing of the day. Managing reception and providing quality customer service. Analyzing reports and preparing for the following day. Fulfilling all customer needs where possible.

Supervising staff and coordinating with the cleaning and maintenance teams. Quality control in each room. Managing the inventory of cleaning products and supplies, placing orders when necessary. Fulfilling all customer needs where possible.

Air conditioning system maintenance, service, and installation services. Building and maintaining strong client relationships. Organizing and completing all daily tasks in a professional manner. Liaising with operational managers about tasks at hand, providing technical insight and recommendations going forward. Providing detailed and accurate quotes for installation and repair works.