Serve in the Executive Office supporting strategic initiatives such as accreditations, tax exoneration, and official documentation for U.S. personnel and implementing partners. Lead local operations of the Denton and DOD Humanitarian Assistance Programs, overseeing $2.4M+ in in-kind donations in 2024 and maintaining compliance with U.S. government protocols. Manage the CRO-equivalent’s priorities across internal and external actors, including donor visits, briefings, and milestone-based program planning for 60+ local partners. Prepare detailed reports, track program metrics, and ensure timely submission of performance updates to funders and stakeholders. Streamlined internal workflows, reducing turnaround time by 35%, and coordinated cross-team logistics for field operations and high-level visits. Drafted briefing documents and ensured messaging consistency across donor communications, contributing to stronger relationships and renewal rates. Supported preparation and follow-through for high-stakes meetings with partners, funders, and diplomatic stakeholders by coordinating agendas, capturing action items, and ensuring alignment post-meetings. Maintained organized, up-to-date documentation libraries and shared resources, enabling cross-functional teams to access key materials efficiently and supporting version control across briefing content and reports.

Oversaw importation and exportation of household effects for U.S. personnel, ensuring compliance with diplomatic supply chain regulations and customs procedures. Acted as lead expediter for official travelers, coordinating arrival and departure logistics to facilitate smooth transitions and minimize delays. Identified and resolved a system flaw affecting after-hours deliveries, implementing a new SOP that reduced overtime and operational costs. Served as the primary liaison with international moving vendors, ensuring contractual performance and timely service delivery.

Provided tutoring and hands-on assistance to students and team members on administrative processes, improving understanding and efficiency across the department. Coordinated schedules, room assignments, and documentation for over 500 students and faculty, optimizing resource use and minimizing conflicts. Standardized communication templates and filing systems, reducing information retrieval time by 40%.