Managed technology projects comprehensively using agile (Scrum/Kanban) and traditional methodologies, coordinating multidisciplinary teams (development, design, QA) in a hybrid model to ensure sprint objectives were met. Supervised project scope, schedule, and budget, identifying and managing deviations in a timely manner to ensure delivery within agreed parameters. Acted as a direct point of contact with strategic clients, managing their expectations, communicating progress, and ensuring their satisfaction with final deliverables. Organized and allocated resources according to project priorities, optimizing team workload and maximizing productivity.

Led the management of technology projects applying Design Thinking, facilitating ideation and prototyping workshops with user areas to validate solutions before development, ensuring they responded to real business needs. Conducted the gathering and validation of functional and non-functional requirements in direct collaboration with key users, ensuring alignment between expectations and development. Coordinated with technical teams and internal stakeholders on the follow-up of deliverables, schedule, and dependencies, ensuring scope and quality compliance through intermediate and final validations. Implemented process improvements in tracking that increased project progress visibility for management, facilitating decision-making.

Led the definition of the roadmap and product vision for the new online investment platform for the corporate segment, aligning business objectives with the technical capabilities of the team. Managed and prioritized the product backlog using user stories, ensuring the development team always worked on the functionalities of greatest value for the bank and its clients. Acted as a bridge between business and technology, facilitating communication with key stakeholders (corporate banking management, marketing, compliance) and the technical team, which reduced validation and delivery cycles. Defined clear acceptance criteria and supported the entire development cycle, from conception to production deployment, ensuring delivered functionalities met quality standards and business expectations.

Defined vision and roadmap for educational digital products, aligning institutional objectives with user needs (students and administrators). Managed the agile team's backlog, ensuring continuous value delivery. Facilitated communication between internal stakeholders (academic management, marketing, support) and the development team, translating needs into user stories with precise acceptance criteria. Supported the complete development cycle until validation in production.

Acted as a bridge between users and the technical team for requirements gathering and validation. Coordinated and executed functional tests, reducing incidents in production. Monitored tasks under agile methodology, identifying deviations in a timely manner.

Developed web applications (PHP) and participated in the analysis and design of functionalities, laying the foundation for professional evolution towards product management. Collaborated directly with users to understand needs and translate them into technical solutions.